Implementation Engineer (Saas)

Webito Infotech group; Ahmedabad District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Webito Infotech group seeks an Implementation Engineer with 2–4 years of experience to join our Ahmedabad team. The role focuses on implementing software solutions, gathering client requirements, coordinating with stakeholders, and ensuring successful deployment of products and systems.

The ideal candidate will manage end-to-end implementations, perform demonstrations, provide training, and support post-go-live activities, while maintaining strong communication with clients and internal teams.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 2–4 years experience in software implementation or related roles.
• Experience with ERP, CRM, SaaS, or enterprise applications is a plus.

Responsibilities

• Lead end-to-end software implementation projects.
• Gather and document client requirements.
• Configure applications per client needs.
• Deliver product demonstrations and user training.
• Coordinate with development, QA, and support teams.
• Ensure on-time project delivery and go-live readiness.
• Provide post-implementation support and collect feedback.
• Prepare implementation docs and project reports.
• Assist data migration and system integration tasks.
• Manage multiple projects concurrently.

Skills

Implementation

Requirements gathering

Client interaction

Communication

SQL

APIs

Data concepts

Troubleshooting

Project coordination

Stakeholder management

Education

Bachelor's degree in Computer Science/IT/Engineering

Job description

Experience: 2 to 4 Years

Employment Type: Full-Time

Company Overview

At Webito Infotech, we are a young and enthusiastic team with a passion for technology. We embrace innovation and think big, unafraid to stand out from the crowd. We believe that every aspect of web pages and app UI can create a unique and special experience, transforming businesses into exceptional ones. Our mission is to provide businesses with exceptional web and app experiences that reflect their brand identity and create lasting impressions through user-centric design.

Job Summary

We are looking for a skilled and detail-oriented Implementation Engineer with 2 to 4 Years of experience to join our team in Nana Chiloda, Ahmedabad. The ideal candidate will be responsible for implementing software solutions, gathering and analyzing client requirements, coordinating with stakeholders, providing technical support, and ensuring successful deployment of products and systems.

Key Responsibilities

• Manage end-to-end implementation of software solutions for clients.
• Gather, analyze, and document client requirements to ensure successful implementation.
• Understand client requirements and configure the application accordingly.
• Conduct product demonstrations, user training, and onboarding sessions.
• Coordinate with development, QA, and support teams to ensure smooth project execution.
• Troubleshoot implementation-related issues and provide timely resolutions.
• Prepare implementation documentation, user manuals, and project reports.
• Monitor project timelines and ensure successful delivery within agreed deadlines.
• Assist clients during go-live and post-implementation support.
• Gather feedback from clients and communicate enhancement requirements to the product team.
• Ensure data migration, system integration, and configuration activities are completed accurately.

Required Skills

• Strong understanding of software implementation and deployment processes.
• Experience in requirement gathering, analysis, and client interaction.
• Strong communication and stakeholder management skills.
• Experience in client handling and requirement gathering.
• Knowledge of SQL, APIs, and database concepts.
• Strong troubleshooting and problem-solving skills.
• Excellent presentation and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Experience with ERP, CRM, SaaS, or enterprise applications is preferred.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 2 to 4 Years of experience in Software Implementation, Technical Support, Business Analysis, or a similar role.

Preferred Qualifications

• Experience with cloud-based applications and integrations.
• Knowledge of project management methodologies.
• Prior experience in client-facing roles.