Implementaion Specialist

HOTELKEY INDIA PRIVATE LIMITED; Maharashtra; On-site; INR 350,000 - 550,000; Full time

Job summary

HotelKey, Inc. is seeking an Implementation Specialist to join our services team for implementing our Frontdesk product and a cloud-based PMS suite. You will work with clients to configure the system and prepare live properties with the new HotelKey PMS.

You will gather requirements, perform data migrations with our ETL tool, and train end users. This entry-level role supports client IT teams and handholds projects to successful handoffs.

Qualifications

• Bachelor’s diploma/degree in IT or computer field.
• Strong verbal and written communication skills.
• Strong analytical and presentation skills.
• Basic SQL, Python, AWS.
• XML and JSON awareness; troubleshooting.

Responsibilities

• Implement and deploy new properties on the HotelKey Product Suite.
• Collaborate with client IT teams to implement HotelKey PMS.
• Use HotelKey ETL to convert data from legacy applications.
• Understand client requirements and offer applicable solutions.
• Automated and manual verifications of data load.
• Implement HotelKey PMS and train end users before handing off to training team.
• Implement client-based customizations in HotelKey Admin.
• Provide technical support throughout the implementation.
• Assist and train clients in installing and using the software.
• Create handbooks and online help for the software.

Skills

SQL

Python

AWS

XML

JSON

Troubleshooting

Verbal Communication

Written Communication

Analytical

Presentation

Education

Diploma

Bachelor's Degree

Postgraduate Degree

Tools

HotelKey ETL

HotelKey Admin

Job description

HotelKey, Inc. is seeking an Implementation Specialist to join our growing services team supporting implementation of our Frontdesk product and a suite of ancillary applications, which are part of our new cloud-based Property Management System. HotelKey Implementers will help clients configure our products to support their business needs. Implementers work in conjunction with project managers in getting a Property live on the New HotelKey PMS. You will work with clients to gather requirements and work on implementing the properties on the new PMS with the help of HotelKey ETL product

Responsibilities:

• Implement and Deploy new properties on the HotelKey Product Suite.
• Work with client IT teams to implement HotelKey PMS.
• Use the HotelKey ETL tool to convert data from legacy applications.
• Understand client requirements and offer applicable solutions.
• Automated and manual verifications of data load.
• Implement HotelKey PMS and train end users on the implemented software before handing it off to the training team.
• Implement client based customizations in HotelKey Admin for Property Implementations.
• Provide technical support throughout the duration of the implementation
• Assist and train clients in installing the new software and how to use it.
• Create handbooks and online help section to accompany software Qualifications

Requirements:

• Fresher- Diploma /Graduate/Post Graduate with IT/ Computer background.
• Strong verbal and written communication skills required.
• Strong Analytical and presentation skills required.
• Basic SQL, Phyton, AWS.
• XML and Json awareness, Troubleshooting using Charle