IKEA Food Co-worker- Full Time

IKEA Gruppe; New Delhi; On-site; Confidential; Full time

Job summary

IKEA is seeking a dedicated team member to support daily operations in its Food areas—Restaurant, Bistro, Kitchen, and Swedish Food Market. You will act on customer feedback and help enhance the overall food experience while upholding strict food safety standards.

Join IKEA Retail Food to promote a safe, healthy and sustainable food environment, act as a brand ambassador, and contribute to achieving sales and service excellence together with a high-performing team.

Qualifications

• Experience in fast-paced, customer-facing environments.
• Commitment to food safety, quality and sustainability.
• Strong communication and organizational skills.

Responsibilities

• Contribute to the daily operations of the IKEA Food areas (Restaurant, Bistro, Kitchen, or Swedish Food Market).
• Act on customer feedback and continuously look for ways to improve the food experience.
• Ensure global and national compliance and food safety standards are implemented and maintained at all times.
• Act as a brand ambassador for IKEA and IKEA Retail Food, promoting a safe, healthy, sustainable, and joyful food experience.
• Support and apply retail foundations and sales steering tools to optimize sales and commercial results.
• Work proactively to exceed customer expectations and create a welcoming, efficient environment.
• Contribute to the unit business plan and IKEA Retail Food goals by supporting daily operations and teamwork.
• Take responsibility for your own learning and development, and contribute to building a high-performing team.
• Support IKEA’s sustainability goals by reducing waste, improving efficiency, and promoting environmentally friendly practices.

Skills

Customer service

Food safety

Team work

Communication

Initiative

Job description

• You are passionate about food, people, and creating a positive experience for every customer.
• You are inspired by the IKEA culture and values and want to be part of a team that makes a difference every day.
• You have experience in a fast-paced, customer-facing environment — preferably in retail or hospitality.
• You care deeply about food safety, quality, and sustainability.
• You are self-motivated, reliable, and a great team player, able to take initiative and responsibility for your own work.
• You enjoy working in a dynamic and ever-changing environment where no two days are the same.
• You have strong communication and organisational skills, and you know how to build trustful relationships.
• You are motivated by providing an excellent customer experience and continuously finding better ways to work.

Your responsibilities

• Contribute to the daily operations of the IKEA Food areas (Restaurant, Bistro, Kitchen, or Swedish Food Market).
• Act on customer feedback and continuously look for ways to improve the food experience.
• Ensure global and national compliance and food safety standards are implemented and maintained at all times.
• Act as a brand ambassador for IKEA and IKEA Retail Food, promoting a safe, healthy, sustainable, and joyful food experience.
• Support and apply retail foundations and sales steering tools to optimize sales and commercial results.
• Work proactively to exceed customer expectations and create a welcoming, efficient environment.
• Contribute to the unit business plan and IKEA Retail Food goals by supporting daily operations and teamwork.
• Take responsibility for your own learning and development, and contribute to building a high-performing team.
• Support IKEA’s sustainability goals by reducing waste, improving efficiency, and promoting environmentally friendly practices.

Together as a team

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!