IKEA Food Co-worker

IKEA; Delhi; On-site; INR 500,000 - 750,000; Full time

Job summary

IKEA Delhi invites you to join our Retail Food team, focused on safety, brand ambassador duties, and delivering exceptional customer experiences. You will help implement global and national compliance standards and support sustainability goals while promoting IKEA as a positive workplace.

With a passion for food and people’s everyday life at home, you will contribute to continuous improvement by listening to customer feedback and building a high performing team.

Job description

WHO YOU ARE

• You are inspired by IKEA’s culture and values and have a passion for food and people’s everyday life at home.
• You are sales-driven, always striving to exceed customer expectations and enhance their experience.
• You enjoy working in a dynamic environment and are motivated by continuous improvement and innovation.
• You have strong communication skills and the ability to build trustful relationships.
• You possess planning, organizational, and analytical skills.
• You have experience working in a high-volume, customer-facing environment.
• You are self-reliant, self-motivated, and can work both independently and as part of a team.
• You works closely with the team to manage daily operations.
• Responds to customer feedback to improve services.
• Ensures compliance with global and national standards.
• Builds food competence within the store team.
• Aligns with IKEA strategies, legal requirements, and sustainability goals.
• Promotes IKEA as a positive and engaging workplace.

YOUR RESPONSIBILITIES

• Contribute to implementing the global and national compliance standards to secure a safe environment for customers and co-workers.
• Contributes to the IKEA brand position by acting as a brand ambassador for IKEA and IKEA Retail Food.
• Contributes to securing the customer experience and exceeding customer expectations.
• Applies the retail foundations and sales steering tools optimising commerciality.
• Contributes to continuous improvement by seeking and acting upon customer feedback.
• Act on own initiative and both give and take responsibility when taking actions.
• Ensures own development through building competence and contribute to a high performing team.
• Contributes to the implementation of the unit business plan and the IKEA Retail Food business plan and other action plans.
• Contribute to the implementation of the global and national sustainability strategies.

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the "Swedish Food market". We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% "qualified". If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think.

From: "Why Women Don't Apply for Jobs Unless They're 100% Qualified" by Tara Sophia Mohr, August 2014