Store Co-Worker-Part Time_Purva

Ikea Ab; Bengaluru; On-site; INR 260,000 - 420,000; Full time

Job summary

IKEA AB in Bengaluru, India seeks a customer-focused retail professional to deliver excellent service across the shopping journey. You will represent the brand, share product knowledge, and support a seamless omnichannel experience.

The role emphasizes meeting store standards, stock accuracy, and collaboration across Sales, Customer Relations, Food, and Logistics. Candidates should have at least 1 year in retail or customer service, with a customer-first mindset and proactive approach.

Qualifications

• At least 1 year of relevant experience in retail, sales, or customer service.
• Clear and polite communication in written form.

Responsibilities

• Deliver a great customer experience by actively engaging with customers throughout their shopping journey.
• Act as an ambassador of the brand by sharing knowledge about products and services with customers and colleagues.
• Support customers across different touchpoints, ensuring a seamless omnichannel experience.
• Maintain strong knowledge of the product range and contribute to offering complete and sustainable home furnishing solutions.
• Ensure the store is well-presented, fully stocked, and range presentation is up to date.
• Contribute to high product availability by supporting fulfilment processes, stock accuracy, and timely deliveries.
• Use systems and tools effectively to support efficient goods flow and operations.
• Work across different functions (Sales, Customer Relations, Food, or Logistics) based on business needs.
• Follow store routines and working methods to maximize efficiency at the customer meeting point.
• Ensure a safe and secure environment for customers and co-workers by adhering to health, safety, and compliance standards.

Skills

Retail experience

Customer service

Communication skills

Digital awareness

Team collaboration

Organizational skills

Proactive attitude

Job description

Who you are

• You are passionate about creating a great customer experience in a fast-paced retail environment.
• You have a strong interest in home furnishing and understand customers’ everyday life needs.
• You are curious, proactive, and confident in approaching and communicating with people.
• You enjoy working in a team and collaborating across functions.
• You are eager to learn and continuously develop your skills.
• You have good digital awareness and are comfortable using systems and tools.
• You are organized, able to prioritize tasks, and make efficient use of your time.
• You bring a customer-first mindset and are business-minded and result-driven.
• You have at least 1 year of relevant experience in retail, sales, customer service, or a similar field.
• You can communicate clearly and politely in both written

Your responsibilities

• Deliver a great customer experience by actively engaging with customers throughout their shopping journey.
• Act as an ambassador of the brand by sharing knowledge about products and services with customers and colleagues.
• Support customers across different touchpoints, ensuring a seamless omnichannel experience.
• Maintain strong knowledge of the product range and contribute to offering complete and sustainable home furnishing solutions.
• Ensure the store is well-presented, fully stocked, and range presentation is up to date.
• Contribute to high product availability by supporting fulfilment processes, stock accuracy, and timely deliveries.
• Use systems and tools effectively to support efficient goods flow and operations.
• Work across different functions (Sales, Customer Relations, Food, or Logistics) based on business needs.
• Follow store routines and working methods to maximize efficiency at the customer meeting point.
• Ensure a safe and secure environment for customers and co-workers by adhering to health, safety, and compliance standards.

Together as a team

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

WE ARE AN EQUAL OPPORTUNITY EMPLOYER:

At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.