I O Engineering Consultant-Infra PM - Network

UnitedHealth Group; Dadri; On-site; Confidential; Full time

Job summary

UnitedHealth Group is seeking an experienced Senior IT Project Manager to drive deployment timelines across global teams and deliver IT infrastructure solutions for healthcare systems. You will collaborate with integration leads and cross-functional stakeholders to ensure successful implementations and governance.

The role requires strong leadership, communication, and promoter of best practices, with experience in AI APIs and large-scale deployment within Fortune 100 contexts.

Qualifications

• Bachelor's Degree in Computer Science or related field.
• 7+ years IT experience with IT Infrastructure project management blended with integration leadership.
• 5+ years of project management across multiple deployments.
• Experience in Health Care industry or Fortune 100 size company.
• Experience with Integration processes, methodologies and terminology.
• Experience with AI APIs and frameworks like OpenAI, Google Gemini, Hugging Face, LangChain, AutoGen, Copilot Studio.
• Proven excellent collaboration, negotiation and influencing skills.

Responsibilities

• Work directly with EEPS Integration delivery staff and EEPS staff to execute deployment timelines.
• Provide execution leadership tied to infrastructure for internal systems and delivering solutions to customers.
• Plan and partner with Integration Lead on deployment timelines and work with global project teams.
• Provide concise written communication of deployment status and issues, with regular updates to resolution.
• Establish and maintain strong relationships with internal and external customers and 3rd party vendors.
• Understand project value and align to program and project goals.
• Drive best practices and documentation to support repeatable processes.
• Engage with Integration Leads to support US-evening cutover/implementation work.

Skills

Project management

Leadership

Communication

Negotiation & influencing

Prompt engineering

Stakeholder management

Education

Bachelor's Degree in Computer Science/related field

Tools

OpenAI API

Google Gemini

Hugging Face

LangChain

AutoGen

Copilot Studio

Job description

Overview

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• Work directly with EEPS Integration delivery staff and EEPS staff—from technical to executive level—to execute deployment timelines supporting the implementation lifecycle across global teams
• Provide execution leadership tied to infrastructure for internal systems and delivering solutions to customers
• Plan and partner with Integration Lead (IL) on project deployment timelines and work closely with global project teams
• Provide concise written communication of deployment status and issues, with regular updates to resolution for visibility and transparency
• Establish and maintain strong relationships with internal and external customers and 3rd party vendors across global teams
• Understand project value and impact, aligning to the program and project goals
• Drive best practices and documentation in support of repeatable processes
• Engage with Integration Leads to allow independent support of US-evening cutover/implementation work, such as but not limited to:
• Untrusted and Trusted data center cutovers, Trusted user site cutovers, Voice migrations
• Possible cutovers for Firewall work or other internal projects, Guest Access cutovers, B2B tunnel migrations, Regional Hub Migrations
• During non-implementation time, focus on items such as, but not limited to:
• • Build a Communications Repository
  • To be leveraged for status updates and issue resolution
  • Build a Key Contacts Repository
  • For global teams and Business Partner-specific integrations
  • Implementation Plan Revisions
  • Update cutsheets or implementation plans based on real-time experiences
  • Review Rally Kanban Boards
  • Resource for understanding where work is actively updated for global project teams
  • Documentation Updates
  • Support global project team with any administrative updates on current progress (IRAADs, Project Plans, Rally Cards, as applicable)
• Overall Initiative: Suggest ideas and ways to offload the work being done by the US-based Integration Leads during their non-Business hours
• Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation.
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications

• Bachelor\'s Degree in Computer Science/related field or equivalent experience
• 7+ years of professional IT experience, with steadily increasing responsibilities in the IT Infrastructure project management blended with Integration way of thought leadership
• 7+ years of experience in managing IT Projects, initiatives and deliverables
• Overall 5+ years of Project Management experience, including:
• Analysis of requirements and documentation
• Project Issue and Risk mitigation/resolution
• Implementation/Deployment plan creation and management
• Project Communication and follow-up
• Health Care industry or Fortune 100 size company and complexity experience
• Experience with Integration processes & practices, methodologies and terminology
• Experience with hardware and software provisioning, procurement, contract interpretation and or compliance policies and processes
• Experience with generative AI APIs and frameworks like OpenAI, Google Gemini, Hugging Face, LangChain, AutoGen, or Microsoft Copilot Studio etc.
• IT experience (Infrastructure, Networking and Datacenter Migration)
• Demonstrated experience managing multiple technical project deployments of varying complexity across global team
• Solid experience utilizing SDLC and Integration methodologies to complete project implementation/deployments
• Understanding of Network and Systems technologies, including Microsoft email solutions
• Proven excellent collaboration, negotiation and influencing skills
• Proven ability to craft effective prompts for generative AI systems (prompt engineering)
• Proven excellent verbal and written communication skills
• Proven solid ability to proactively communicate concise, written summaries of issues and resolutions
• Proven excellent organizational skills and ability to initiate and own all aspects of multiple projects
• Proven solid inter-personal skills to communicate effectively across all levels and audiences (executives, technologists, engineers, customers, vendors and other business professionals)
• Actively demonstrate critical thinking within daily activities and across all work deliverables
• Proven solid quantitative and qualitative analytical skills with a \"can-do\" approach to solving problems
• Demonstrates self-confidence and self-reliance in all aspects of this role, including escalations
• Demonstrates ability to define project scope, objectives, deliverables, and timelines
• Proven effectively manage and communicate implementation/deployment expectations to global team members and stakeholders in a timely manner
• Proven ability to consistently time manage effectively across multiple projects in a fast-paced and changing environment
• Proven flexibility to adjust when needed, to think in the moment and propose solutions to challenges

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.