I O Engineering Consultant-Infra PM - Network

Optum India; Dadri; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Optum India is seeking an experienced IT Infrastructure Project Manager to drive deployment timelines and integration across global teams. You will collaborate with EEPS staff and leadership to deliver solutions, while ensuring governance and risk management.

The ideal candidate has 7+ years in IT project management, experience with AI APIs, SDLC, and strong communication. This role requires coordinating across vendors and internal stakeholders to achieve timely, reliable deployments.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 7+ years of IT infrastructure project management experience.
• Experience with IT projects, initiatives and deliverables.
• Experience with integration processes, methodologies and terminology.
• Experience with generative AI APIs and frameworks.
• IT experience in Infrastructure, Networking and Datacenter Migration.
• Demonstrated experience managing multiple deployments across globals.
• Solid experience with SDLC and Integration methodologies.
• Strong collaboration, negotiation and influencing skills.
• Excellent verbal and written communication.

Responsibilities

• Lead deployment timelines for IT infrastructure integration across global teams.
• Provide execution leadership for internal systems and customer solutions.
• Plan and partner with Integration Lead on deployment timelines with global teams.
• Communicate deployment status and issues with regular updates.
• Establish and maintain relationships with customers and vendors across global teams.
• Understand project value and align to program goals.
• Drive best practices and repeatable processes.
• Support US-evening cutover/implementation work.
• Build a Communications Repository for status updates and issue resolution.
• Build a Key Contacts Repository for global teams and integrations.
• Update implementation plans and documentation as needed.
• Review Rally Kanban Boards to track active work.
• Provide administrative updates on IRAADs, Project Plans, Rally Cards.
• Suggest ideas to offload work during US non-business hours.
• Leverage enterprise AI tools to enhance productivity.

Skills

Project management

Stakeholder management

Communication skills

Negotiation

Prompt engineering

Team leadership

Critical thinking

Analytical skills

SDLC

Education

Bachelor's degree in Computer Science or related field

Tools

AI APIs (OpenAI, Gemini)

LangChain

Cloud/Networking

Job description

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

• Work directly with EEPS Integration delivery staff and EEPS staff - from technical to executive level - to execute deployment timelines supporting implementation lifecycle across global teams
• Provide execution leadership tied to infrastructure for internal systems and delivering solutions to customers
• Plan and partner with Integration Lead (IL) on project deployment timelines and working closely with global project teams
• Provide concise written communication of deployment status and issues, with regular updates to resolution for visibility and transparency
• Establish and maintain strong relationship with internal & external customers and 3rd party vendors across global teams
• Understand project value and impact, aligning to the program and project goals
• Drive best-practices and documentation in support of repeatable processes
• Engage with Integration Leads to allow independent support of US-evening cutover/implementation work, such as but not limited to:
• Untrusted and Trusted data center cutovers, Trusted user site cutovers, Voice migrations
• Possible cutovers for Firewall work or other internal projects, Guest Access cutovers, B2B tunnel migrations, Regional Hub Migrations
• During non-implementation time, focus on items such as, but not limited to:
• Build a Communications Repository to be leveraged for status updates and issue resolution
• Build a Key Contacts Repository for global teams and Business Partner-specific integrations
• Implementation Plan Revisions; Update cutsheets or implementation plans based on real-time experiences
• Reviewing Rally Kanban Boards; Resource for understanding where work is actively updated for global project teams
• Documentation Updates
• Support global project team with any administrative updates on current progress (IRAADs, Project Plans, Rally Cards, as applicable)
• Overall Initiative: Suggest ideas and ways to offload the work being done by the US-based Integration Leads during their non-Business hours

Leverage enterprise-approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Evaluate emerging trends to drive continuous improvement and strategic innovation.

Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so.

Required Qualifications

• Bachelor's Degree in Computer Science/related field or equivalent experience
• 7+ years of professional IT experience, with steadily increasing responsibilities in the IT Infrastructure project management blended with Integration way of thought leadership
• 7+ years of experience in managing IT Projects, initiatives and deliverables
• Overall 5+ years of Project Management experience, including:
• Analysis of requirements and documentation
• Project Issue and Risk mitigation/resolution
• Implementation/Deployment plan creation and management
• Project Communication and follow-up
• Health Care industry or Fortune 100 size company and complexity experience
• Experience with Integration processes & practices, methodologies and terminology
• Experience with hardware and software provisioning, procurement, contract interpretation and or compliance policies and processes
• Experience with generative AI APIs and frameworks like OpenAI, Google Gemini, Hugging Face, LangChain, AutoGen, or Microsoft Copilot Studio etc.
• IT experience (Infrastructure, Networking and Datacenter Migration)
• Demonstrated experience managing multiple technical project deployments of varying complexity across global team
• Solid experience utilizing SDLC and Integration methodologies to complete project implementation/deployments
• Understanding of Network and Systems technologies, including Microsoft email solutions
• Proven excellent collaboration, negotiation and influencing skills
• Proven ability to craft effective prompts for generative AI systems (prompt engineering)
• Proven excellent verbal and written communication skills
• Proven solid ability to proactively communicate concise, written summaries of issues and resolutions
• Proven excellent organizational skills and ability to initiate and own all aspects of multiple projects
• Proven solid inter-personal skills to communicate effectively across all levels and audiences (executives, technologists, engineers, customers, vendors and other business professionals)
• Actively demonstrate critical thinking within daily activities and across all work deliverables
• Proven solid quantitative and qualitative analytical skills with a "can-do" approach to solving problems
• Demonstrates self-confidence and self-reliance in all aspects of this role, including escalations
• Demonstrates ability to define project scope, objectives, deliverables, and timelines
• Proven effectively manage and communicate implementation/deployment expectations to global team members and stakeholders in a timely manner
• Proven ability to consistently time manage effectively across multiple projects in a fast-paced and changing environment
• Proven flexibility to adjust when needed, to think in the moment and propose solutions to challenges