Human Resources Operations Specialist

aLphabet internationaL schooL; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

aLphabet internationaL schooL in Chennai is seeking a detail oriented HR professional with 4-5 years of experience to manage end-to-end HR operations, employee lifecycle, and compliance. You will coordinate payroll, attendance records, onboarding, and HR documentation while ensuring adherence to school policies.

Responsibilities include handling employee relations, HR policy communication, audits, and continuous process improvements to support a compliant, efficient HR function.

Qualifications

• 4–5 years of relevant experience in HR operations or generalist HR roles.
• Experience with HR documentation, payroll coordination and employee lifecycle.
• Familiarity with labour laws and statutory compliance.
• Experience with HRMS (Zoho) platform and HR MIS preferred.

Responsibilities

• End to end HR operations: onboarding, documentation, changes, and separations.
• Maintain accurate employee records and HRMS data; ensure joining/verification completions.
• Coordinate statutory compliance including PF, PT and related requirements.
• Handle employee queries and grievances; support managers per school policies.
• Support HR policy implementation and communications to staff.
• Coordinate HR projects and process improvements; maintain checklists and trackers.

Skills

HR operations

Employee lifecycle

HRMS (Zoho)

Excel (lookups, pivot)

Stakeholder management

Attention to detail

Education

Bachelor's in HR/BA/Commerce

Postgraduate in HR (advantage)

Tools

Zoho HRMS

MS Excel

Job description

We are looking for a detail oriented and proactive HR professional with 4-5 years of experience in managing end to end HR operations, employee lifecycle, employee relations, statutory compliances, payroll coordination and HR reporting.

The ideal candidate should be capable of independently managing complex HR operational activities, resolving employee related issues, identifying process gaps, maintaining accurate employee records and ensuring adherence to company policies and applicable statutory requirements.

The candidate should demonstrate strong problem solving, analytical, communication and stakeholder management skills with the ability to handle sensitive employee matters and drive continuous improvement in HR processes.

Key roles and responsibilities:

End to end HR Operations

• Manage the complete lifecycle including onboarding, employee documentation, confirmation, changes in employment status and separation.
• Maintain accurate and up to date employee records, personnel files, employee master data and HRMS information.
• Ensure timely completion of joining formalities, background verification coordination, employment documentation and employee confirmations.
• Develop and maintain HR checklists, process documentation and trackers.
• Validating attendance, leave records (late log ins, early log outs, permissions)
• Investigate attendance discrepancies before payroll closure.
• Handle employee queries related to leave balances and attendance issues.

Statutory compliance

• Ensure employee documentation and HR records are maintained in accordance with applicable labour laws and statutory requirements.
• Coordinate compliance activities relating to applicable statutory benefits including PF, PT and other relevant requirements.
• Conduct periodic HR documentation audits to identify missing records, expired documents and compliance gaps.
• Coordinate internal and external audits and ensure timely closure of identified observations.
• Support the implementation of applicable workplace policies, including POSH requirements.

Employee relations and grievance management

• Act as a point of contact for employee queries, concerns and operational grievances.
• Investigate employee concerns objectively, maintain confidentiality.
• Support managers in addressing employee issues in accordance with school policies and processes.
• Escalate sensitive, complex or high risk employee matters to the Director HR.
• Support disciplinary documentation and employee communication in consultation with the appropriate HR stakeholders.
• Coordinate employee engagement initiatives, internal communication activities and employee feedback surveys.
• Analyze engagement feedback initiatives to improve employee experience.

HR policy implementation

• Support the development, communication and implementation of HR policies and processes.
• Ensure employee understand applicable HR policies relating to attendance, leaves, working hours, employee conduct and other workplace practices.
• Assist in updating HR documentation and policy communication
• Handle policy related queries and elevate exceptions requiring management approval.

Process improvement and HR projects

• Coordinate HR projects such as employee file management, onboarding improvement and HRMS data cleansing.
• Establish process controls and tracking mechanisms to minimize errors and delays.

Key skills and competencies:

• Strong knowledge of HR operations and employee lifecycle management.
• Experience with HRMS platforms (Zoho), employee database and HR documentation.
• Proficiency in excel, including lookups, pivot tables, data validation and HR reporting.
• Strong analytical, problem solving and decision making skills.
• Excellent written and verbal communication skills.
• Ability to handle confidential employee information responsibly.
• Ability to independently manage multiple HR activities and meet deadlines.
• Attention to details and a continuous improvement mindset.

Educational qualifications and experience

• Bachelors degree in Human Resources, BA, Commerce or a related discipline
• PG in Human Resources will be an added advantage.
• 4-5 years of relevant experience in HR operations or generalist HR roles.
• Practical experience in employee lifecycle management, HR documentation and employee query resolution.
• Experience with HRMS (Zoho) platform, compliance documentation and HR MIS is preferred.