Human Resources Director India GCC

ANSR; Bengaluru; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

ANSR is seeking an experienced Human Resources Director to establish and lead the HR function for a new Global Capability Center (GCC) in India. This role builds the organization, people practices, governance, and policies from the ground up to support rapid growth of a multi-functional shared services group.

The incumbent partners with India leadership and global HR to drive people strategy, ensure regulatory compliance, and shape culture, talent strategy, and organizational effectiveness from

Qualifications

• Bachelor's degree in HR, Business Administration, or related field.
• 8+ years of progressive HR leadership experience.
• Minimum 5 years of people management experience.
• Experience building or scaling an HR function within a GCC or high-growth org.
• Strong knowledge of Indian labour laws and compliance.
• SHRM-CP/SHRM-SCP certification preferred.
• Healthcare or regulated industry experience preferred.

Responsibilities

• Build and lead the India HR function and team.
• Recruit, coach, and manage HR staff while overseeing daily HR operations.
• Drive performance management, capability development, and succession planning.
• Partner with leaders to align HR initiatives with business strategy.
• Develop people strategies across planning, talent acquisition, engagement, and retention.
• Coach leaders on performance, employee relations, and organizational effectiveness.
• Design scalable HR policies, processes, and governance.
• Oversee compensation, benefits, leave, employee relations, learning, and recognition.
• Ensure compliance with Indian employment laws and statutory requirements.
• Lead audits and risk mitigation in HR.
• Develop HR analytics, payroll governance during transition to in-house systems.

Skills

Leadership

Stakeholder Mgmt

People Management

HR Strategy

Policy & Compliance

Employee Lifecycle

HRIS & Analytics

Digital HR Transformation

Education

MBA/HRM or MSc in HR

Job description

About the Role

We are seeking an experienced Human Resources Director to establish and lead the HR function for a new Global Capability Center (GCC) in India. This is a 0-to-1 leadership opportunity, responsible for building the HR organization, people practices, policies, and governance from the ground up while supporting the rapid growth of a multi-functional shared services organization. The role will serve as a strategic partner to India business leadership and global HR stakeholders, driving the people strategy, ensuring compliance with Indian employment regulations, and creating a scalable employee experience as the organization grows. It will also play a key role in shaping the GCC's culture, talent strategy, and organizational effectiveness from its inception.

Key Responsibilities

Leadership & Team Management

• Build, lead, and develop the India HR function and team.


• Recruit, coach, mentor, and manage HR team members while overseeing day-to-day HR operations.


• Drive performance management, capability development, and succession planning within the HR function.

Strategic HR Partnership

• Partner with business leaders to align HR initiatives with organizational strategy and business objectives.


• Develop and implement people strategies across workforce planning, talent acquisition, employee engagement, organizational development, and retention.


• Coach and advise leaders on performance management, employee relations, career development, workplace issues, and organizational effectiveness.

HR Operations & Compliance

• Design and implement scalable HR policies, processes, and governance frameworks.


• Oversee HR programs including compensation, benefits, leave administration, employee relations, performance management, learning & development, and recognition initiatives.


• Ensure compliance with Indian employment laws and statutory requirements, including PF, ESI, Gratuity, Shops & Establishments regulations, Maternity Benefit provisions, and evolving Labour Codes.


• Lead statutory audits, employment compliance, and risk mitigation activities.

Talent Acquisition & Workforce Growth

• Develop hiring strategies and scalable recruitment processes to support rapid organizational expansion.


• Partner with internal stakeholders and external recruitment partners to build strong talent pipelines.


• Support organizational design and workforce planning as the GCC grows across multiple business functions.

HR Systems & Analytics

• Establish HR reporting, workforce analytics, and people metrics to support business decision-making.


• Oversee governance and accuracy of payroll and HR systems during the initial outsourced operating model while planning the transition to internally managed platforms.


• Drive continuous improvement through HR technology, analytics, and process optimization.

Culture & Employee Experience

• Build a high-performance, inclusive workplace culture aligned with organizational values.


• Develop initiatives to strengthen employee engagement, retention, leadership capability, and organizational effectiveness.


• Serve as a trusted advisor to employees and managers on HR policies, programs, and best practices.

Budget & Governance

• Develop and manage the India HR operating budget.


• Ensure effective governance, operational excellence, and continuous improvement across HR service delivery.

Qualifications

• Bachelors degree in human resources, Business Administration, or a related field; Master's degree preferred.


• 8+ years of progressive Human Resources leadership experience.


• Minimum 5 years of people management experience leading HR teams.


• Demonstrated experience building or scaling an HR function within a Global Capability Center (GCC), captive centre, or other high-growth organization is strongly preferred.


• Strong knowledge of Indian labour laws and statutory compliance requirements.


• Experience supporting large, multi-functional organizations undergoing significant growth.


• Professional HR certification (e.g., SHRM-CP, SHRM-SCP) is highly preferred.


• Experience within healthcare or other highly regulated industries is preferred.

Required Skills

• Strong business partnering and stakeholder management capabilities.


• Excellent leadership, coaching, and people management skills.


• Deep understanding of HR operations, employee lifecycle management, and talent strategy.


• Strong knowledge of employment legislation and HR compliance.


• Excellent communication, interpersonal, negotiation, and influencing skills.


• Strong analytical, problem-solving, and decision-making abilities.


• Ability to operate effectively in a fast-paced, evolving environment.


• Experience with HRIS platforms, HR technologies, and digital HR transformation initiatives.


• Strong organizational, project management, and execution skills.

Key Challenges

• Building an HR function, operating model, and people infrastructure from the ground up while supporting rapid organizational growth.


• Designing scalable HR processes, governance frameworks, and compliance practices that support long-term business expansion.


• Partnering effectively across India and .