HR Manager/Lead - LDA

Liberty Specialty Markets; India; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

Liberty Mutual's Global Capability Centre (LDA) in India seeks an experienced HR leader to design and deliver people solutions that scale with the business. You will oversee HR operations, employee relations, compliance, recruitment, onboarding, and payroll oversight in a global context while ensuring local regulatory alignment.

The role requires 10+ years in GCC/shared services or global organizations, strong stakeholder management, expertise in Indian labor laws, and a data-driven,

Qualifications

• PG/MBA in Human Resources.
• 10+ years of HR experience in GCCs, shared services or global orgs.
• Experience building or scaling teams from an early stage.
• Comfortable in evolving structures.
• Track record of driving outcomes directly.
• Experience with senior stakeholders in a matrix setup.
• Strong knowledge of Indian labor laws; APAC exposure helpful.
• End-to-end HR: onboarding, payroll, compensation & benefits, HRIS, compliance, exit.
• Expertise in HR policies, labor laws, compliance.
• Knowledge of compensation design, benchmarking and benefits management.
• Analytical skills with Excel, HR analytics, HRIS tools.
• Translate global policies to local compliant practices.
• Proficiency in Excel, Oracle Fusion HCM, payroll tools (ADP preferred).
• Stakeholder management and communication in a global matrix.
• Process-oriented; able to design and automate HR operations.
• Consultative mindset to advise leaders.
• Data-driven with HR metrics insights.

Responsibilities

• Establish HR governance and operating rhythm for LDA.
• Define org structure, spans and decision rights for scale.
• Collaborate with leaders to plan workforce and investments.
• Balance speed of hiring with long‑term capability build.
• Lead org design and restructuring as GCC grows.
• Improve team effectiveness and accountability.
• Build and stabilize HR processes across the employee lifecycle.
• Ensure local compliance while aligning with global standards.
• Strengthen hiring capability and employer brand.
• Support compensation decisions per market benchmarks.
• Manage employee relations with a practical, business‑first approach.
• Use data to guide decisions and actions.

Skills

Stakeholder management

Analytical skills

HR analytics

Consultative mindset

Data-driven

Process-oriented

Communication skills

Matrix leadership

Education

MBA/PG in HR

Tools

Oracle Fusion HCM

ADP

HRIS tools

Job description

We are seeking an experienced HR professional to join Liberty Mutual’s Global Capability Centre (GCC) - Liberty Data Analytics (LDA) Pvt ltd. in India. The role will focus on effective HR delivery aligned with global standards while supporting local compliance; responsibilities will include HR operations, employee relations and policy, recruitment and onboarding and day-to-day compensation and benefits and payroll oversight. The ideal candidate should bring 10+ years of relevant experience in GCC/Shared Services/Global organizations.

Key Responsibilities

Build the Foundation

• Establish core HR frameworks, governance, and operating rhythm for LDA.
• Define organizational principles including structure, spans/layers, and decision-making clarity. -Put in place processes that enable scale without adding unnecessary complexity.
• Work with leadership to define how LDA scales—what capabilities to build, how teams are structured, and where to invest.
• Translate business priorities into a clear workforce plan.
• Balance speed of hiring with quality and long‑term capability build.

Organizational Effectiveness

• Lead org design and restructuring as the GCC grows.
• Work with leaders to improve team effectiveness, accountability, and output.
• Help establish a performance‑oriented culture suited for a scaling environment.

Stand Up and Stabilize HR Operations

• Build and stabilize HR processes across the employee lifecycle.
• Ensure compliance with local regulations while aligning with global and regional APAC standards.
• Stay close to execution, especially where issues are high impact.

Talent & Market Positioning

• Strengthen hiring capability and improve LDA’s positioning in the talent market.
• Play an active role in closing critical and leadership hires.
• Build early employer brand credibility.

Compensation, Benefits & Workforce Economics

• Support compensation decisions in line with market, APAC regional and internal benchmarks.
• Balance competitiveness with cost discipline.
• Handle critical retention and compensation cases as they arise.

Employee Dynamics & Risk

• Manage employee relations issues with a practical, business‑first approach.
• Handle sensitive cases directly where required.

Data & Decision‑Making

• Use data (attrition, hiring, productivity) to guide decisions.
• Focus on actions and outcomes, not just reporting.

Leadership Role

• Act as a thought partner to LDA & APAC leadership.
• Provide clear, actionable input on people, structure, and scaling decisions.
• Represent LDA’s people agenda within the broader organization.

Experience & Skills

• PG/MBA in Human Resources
• 10+ years of HR experience, with exposure to GCCs, shared services, or global organizations.
• Experience building or scaling teams or functions from an early stage.
• Comfortable operating in environments where structure is still evolving.
• Track record of driving outcomes directly, not just through teams.
• Experience working with senior stakeholders in a matrixed setup.
• Strong understanding of Indian labor laws; APAC exposure is useful.
• Strong understanding of end-to-end HR processes (onboarding, payroll, Compensation & benefits, HRIS, compliance, exit management)
• Expertise in HR policies, labor laws, and statutory compliance
• Knowledge of compensation design, benchmarking, and benefits management
• High level of analytical skills with proficiency in Excel, HR analytics, and HRIS tools
• Ability to translate global policies into locally relevant practices while ensuring compliance
• Proficiency in Excel, Oracle Fusion HCM, and payroll tools esp. ADP preferred
• Accomplished stakeholder management and communication skills to operate in a matrix and global environment
• Process‑oriented with ability to design, streamline, and automate HR operations
• Consultative mindset, able to advise and influence business leaders effectively
• Data‑driven with the ability to interpret HR metrics and translate insights into actionable recommendations