Human Resource Manager

Intrics Solutions; Hyderabad; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

Intrics Solutions in Hyderabad is seeking an experienced HR Manager to oversee end-to-end HR operations, drive the employee lifecycle, and elevate engagement and employer brand.

The role requires hands-on leadership with 10+ years in employee relations, performance processes, and statutory compliance, preferably in a GCC or cross-border setup. You will partner with site leaders, manage payroll and HRMS (Keka), and support talent acquisition and retention initiatives.

Qualifications

• 10+ years of progressive HR experience, HRBP/HRG lead in a growing org.
• Experience supporting consulting/tech teams with GCC or cross-border US teams.
• MBA/PGDM in HR or MBA in Business Administration required.
• Strong end-to-end HR ops, lifecycle mgmt, performance calibration, compliance (POSH, PF/ESI).
• Exposure to hiring partner management; design content for internal comms.
• Payroll ops on HRMS (ideally Keka).
• Advanced MS Excel for headcount, attrition, workforce planning.
• Excellent communication, storytelling, and MS PowerPoint skills.
• Discretion, empathy, and conflict-resolution capabilities.

Responsibilities

• Manage end-to-end employee lifecycle from onboarding to exit governance.
• Advise site leaders on performance management and employee relations issues.
• Support recruitment with job specs and coordination with hiring managers.
• Design and execute performance review cycles and calibration sessions.
• Oversee payroll operations with HRMS (Keka) and payroll coordination.
• Ensure compliance with Indian labor laws and multi-state requirements.
• Maintain grievance mechanisms and conduct workplace investigations.
• Drive employee engagement initiatives and employer branding.
• Publish HR MIS dashboards and analyze attrition/eNPS data.
• Leverage HR tech/AI to automate routine tasks.

Skills

HR Business Partner

Performance management

Employee relations

Coaching leaders

Communication skills

MS Excel

MS PowerPoint

Analytical thinking

Discretion & empathy

Conflict resolution

Education

MBA/PGDM in HR

Masters in Business Administration

Tools

Keka HRMS

Canva

LinkedIn for employer branding

Job description

Job Title: HR Manager

Employment Type: Full Time, Permanent

Position Location: Hyderabad

Qualifications: MBA or equivalent

Total Experience : 10+ years

Working Model : WFO

About the Role:

We are seeking a strategic, proactive, and detail-oriented HR Manager for our Hyderabad oice to oversee end-to-end HR operations, drive a seamless employee lifecycle, and elevate our employee engagement and employer brand. As a Global Capability Center (GCC), our Hyderabad location houses our core consulting teams who directly support and work alongside our US team. The ideal candidate will be a hands‑on HR leader with a minimum of 10 years of experience managing complex employee relations, driving performance processes, ensuring statutory compliance, and coaching business leaders within a fast‑paced environment. Operating as a key business advisor, you will bridge internal company culture with our external market reputation, ensuring our Hyderabad team is aligned with global objectives while building a thriving workplace culture.

Key Responsibilities

• Manage the end-to-end employee lifecycle from onboarding, 30/60/90-day integration, confirmations, transfers, to exit governance and offboarding.
• Act as a trusted HR advisor and coach to site leaders and managers on performance management, leadership challenges, employee relations issues, disciplinary actions, and policy interpretation.
• Participate in and support the recruitment process, including interviewing candidates, aligning on job specs, and coordinating with hiring managers and talent partners.
• Design and execute end-to-end performance review cycles, goal setting, probation reviews, and calibration sessions.
• Handle attendance, leave reconciliation, and monthly payroll operations using HRMS platforms (ideally Keka) in coordination with finance. INTERNAL USE - RDSolutions and Authorized 3rd Parties Only
• Draft, maintain, and issue official HR documentation, employee handbooks, policies, SOPs, offer letters, and relieving documentation.
• Ensure strict compliance with Indian labor laws, multi-state statutory requirements (PF, ESI, Gratuity, POSH etc), and annual audit requirements.
• Maintain a logged, confidential grievance mechanism and conduct fair workplace investigations and exit procedures (including full-and-final settlements).
• Analyze eNPS, focus group feedback, and attrition metrics to design and implement targeted retention strategies and corrective action plans.
• Drive employee engagement initiatives, town halls, recognition programs, wellness initiatives.
• Plan internal communication campaigns and work with cross functional teams to execute employer branding strategies to manage the company's presence on platforms like LinkedIn, Ambition Box, & Glassdoor.
• Create engaging content (social media posts, employee stories etc) using design tools to showcase company culture, values, and employee experience.
• Track, publish, and present monthly HR MIS dashboards (headcount, attrition, eNPS, etc).
• Identify opportunities to leverage modern HR technology and AI tools to automate routine operational tasks.

Required Skills

• 10+ years of progressive HR experience, with strong focus as an HR Business Partner or HR Generalist lead in a growing organization.
• Prior experience supporting consulting or technology teams within a GCC or cross-border environment working with US teams is highly preferred.
• Masters degree in human resources (MBA/PGDM), Business Administration, or a related field
• Strong understanding of end-to-end HR operations, employee lifecycle management, performance calibration, and Indian labour laws/statutory compliance (including POSH).
• Broad exposure to hiring processes with a focus on candidate evaluation and hiring partner management (deep sourcing/recruitment ownership not required).
• Hands‑on experience with design tools to create compelling visual content and internal communication materials.
• Hands‑on experience owning payroll operations on an HRMS platform (ideally Keka).
• Advanced proficiency in MS Excel for building headcount, attrition, and workforce planning models from raw data.
• Excellent communication, storytelling, and MS PowerPoint skills with a demonstrated ability to coach and influence senior leaders.
• High attention to detail, process orientation, and a creative mindset paired with strong analytical thinking.
• Sound judgment, discretion, empathy, and strong conflict resolution skills when handling grievances, exits, and sensitive employee matters.

Good to have:

• Experience in employer branding strategies, social media management (LinkedIn, Glassdoor) etc.
• Familiarity with design tools (e.g., Canva) for creating internal branding and visual communications.