HR - Bihar

Aditya Birla Fashion & Retail Ltd; Patna; On-site; INR 370,000 - 570,000; Full time

Job summary

Aditya Birla Fashion & Retail Ltd seeks an Executive/Sr Executive in HR Operations to oversee employee lifecycle, payroll, and performance processes for Pantaloons stores. You will partner with Regional HR Manager to ensure compliance, learning, and engagement across regions.

You will drive onboarding, training, attendance, payroll inputs, and store-level appraisals, while maintaining HRIS accuracy and policy adherence. A MBA with 2-5 years' experience is expected.

Qualifications

• MBA required for the role.
• Experience 2-5 years in HR operations.
• Ability to manage multiple stores and ensure compliance.

Responsibilities

• Manage onboarding, induction, and exit formalities for all store employees.
• Ensure timely confirmation, transfers, and promotions are processed.
• Handle grievance redressal, disciplinary cases, and employee queries with Store Managers.
• Maintain accurate employee records and HRIS updates.
• Conduct Training Needs Identification with Store Managers.
• Facilitate skill-development and leadership readiness programs.
• Monitor training effectiveness and reporting metrics.
• Monitor attendance, leaves, overtime, and payroll inputs.
• Address payroll-related queries and analyze absenteeism trends.
• Drive timely goal setting and appraisal processes at stores.
• Support performance coaching and calibration for fair evaluation.
• Conduct HR audits and enforce policy adherence.
• Drive employee engagement through FGDs, surveys, and exit interviews.
• Visit stores regularly to align workforce planning with sales targets.

Skills

Procedural adherence

Teamwork

Customer focus

Result orientation

Delegation

Communication

People orientation

Relationship building

Education

MBA

Job description

Human resource Stakeholder Management HR Operations

Graduate

Working Language

Job Description

Position / Job Title (Proposed)

Designation

Executive / Sr Executive

Function

HR

Department

HR

Reporting To

(Title)

Regional HR Manager

Superior’s Superior

(Title)

Regional HR Manager

Unit

Business

Pantaloons

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1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines)

To ensure smooth execution of the employee life cycle processes for store employees across regions, covering HR operations, payroll, performance management, compliance, talent development, and engagement. The role acts as the key HR partner for stores, ensuring alignment with business goals, maintaining compliance standards, and fostering a positive employee experience.

2) Dimensions

Number of stores

1

Business/Unit Workforce Number

Value of Business Handled

Net Working Capital

NSV Target

No. of unique third party/vendors handled

Value of receivables and payables handled

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section

• Retain employees in high attrition environment
• Balance business and employee needs
• Managing multi store locations
• Compliance Adherence at Scale

4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)

Key Result Areas

Supporting Actions

HR Operations & Employee Lifecycle

• Manage onboarding, induction, and exit formalities for all store employees.
• Ensure timely confirmation, transfers, and promotions are processed.
• Handle grievance redressal, disciplinary cases, and employee queries in coordination with Store Managers.
• Maintain accurate employee records and HRIS updates.

Learning & Talent Development

• Conduct Training Needs Identification (TNI) in coordination with Store Managers.
• Ensure completion of mandatory trainings for all staff.
• Facilitate skill-development workshops, customer service training, and leadership readiness programs.
• Monitor training effectiveness and report learning completion metrics.

Payroll and Attendance Management

• Monitor attendance, leave records, and overtime compliance.
• Ensure timely input submission for payroll processing (leaves, incentives, arrears, deductions).
• Address payroll-related queries from store employees.
• Track and monitor absenteeism trends.

Performance management system

• Drive timely goal-setting, mid-year, and annual appraisal processes at stores.
• Support store managers in performance coaching and feedback discussions.
• Track high performers and support retention initiatives.
• Ensure documentation and calibration for fair evaluation.

Process & Compliance

• Conduct periodic HR audits for compliance and policy adherence.
• Drive adherence to disciplinary norms, leave policies, and attendance rules.
• Ensure 100% completion of HR SOPs and reporting.

Employee Engagement

• Conduct Focus Group Discussions (FGDs), surveys, and exit interviews.
• Monitor attrition trends and implement retention strategies.
• Partner with store leadership to foster a positive workplace culture.

Store Visits & Business Partnering

• Regularly visit stores to understand HR challenges, employee morale, and process adherence.
• Act as the HR business partner for Store Managers to align workforce planning with sales targets.
• Provide actionable insights to Zone/HO HR on manpower productivity, engagement, and attrition.
• Benchmark HR practices across stores for continuous improvement.

Key Role Parameters

Educational Qualification

MBA

Relevant Experience to perform the role

2-5 years

• Able to follow procedure
• Team Work Collaboration
• Customer Focus
• Result Orientation
• Delegation & Empowerment
• Communication
• People Orientation
• Relationship building