HR Manager - Operations

Delpack Logistics India; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive fixed salary + annualBonus

High-ownership leadership role with Sr

Job summary

Delpack Logistics India is seeking a proactive HR Manager to own end-to-end HR operations across corporate teams, logistics/fleet stations, and frontline staff in Gurgaon/Gurugram. The role emphasizes high-volume blue-collar and white-collar recruitment, attendance/payroll governance, and building a performance-driven culture.

You will manage multi-location attendance tracking, payroll inputs, and compliance under Indian labor laws, while driving retention initiatives and growth pathways for

Qualifications

• 4-8 years of generalist HR experience
• 2+ years in a high-velocity operational industry (Logistics, E-Commerce, Supply Chain)
• Strong knowledge of Indian labor laws, PF/ESIC portals, payroll processing

Responsibilities

• Own end-to-end HR operations for corporate, logistics/fleet stations, and frontline staff.
• Lead bulk recruitment for Hub/Spoke/Station Managers, Fleet Supervisors, and Delivery Associates.
• Oversee attendance, payroll, and compliance with statutory requirements.
• Drive employee engagement, retention, and performance management.
• Handle grievances and ensure workplace safety and POSH compliance.

Skills

People management

Interpersonal skills

Negotiation

Conflict resolution

Tools

MS Excel

HRIS tools

Job description

About the Role:

We are seeking a proactive, hands-on HR Manager to own end-to-end human resource operations across our corporate team, logistics/fleet Stations, Delivery Associates, etc. in Gurgaon/Gurugram. Because our businesses run on speed, shift precision, and frontline reliability, you will play a critical role in high-volume blue-collar and white-collar talent acquisition, multi-shift attendance/payroll governance, statutory labor compliance, and building a high-retention, performance-driven culture.

Key Responsibilities:

End-to-End Talent Acquisition & Bulk Hiring:

• Lead full-cycle recruitment across corporate, operations, and frontline verticals including Hub/Spoke/Station Managers, Fleet Supervisors, and Delivery Associates.
• Build cost-effective sourcing pipelines via job portals, walk-in recruitment drives, local vendors, and referral programs to meet rapid scaling targets with minimal turnaround time.
• Oversee background verification (BGV), document collection, onboarding, and structured day-one inductions.

HR Operations, Attendance & Payroll Management:

• Manage multi-location, rotational-shift attendance tracking, leave management, and overtime reconciliations across all facilities.
• Process accurate monthly payroll inputs, statutory deductions, incentives, and full-and-final (F&F) settlements on schedule.
• Maintain updated HRIS records, employee master data, and appointment/confirmation/appraisal documentation.

Statutory Compliance & Labor Laws:

• Ensure 100% statutory compliance under Indian labor laws including PF, ESIC, PT, LWF, Minimum Wages, Bonus, Gratuity, CLRA (Contract Labour), and Shops & Establishments regulations.
• Coordinate seamlessly with labor consultants, auditors, and government authorities during inspections and filings.

Employee Engagement, Retention & Performance Management:

• Design practical retention and engagement initiatives tailored for shift-based frontline staff to curb attrition and improve attendance consistency.
• Drive structured KRA/KPI setting, periodic performance appraisals, and internal career progression pathways.
• Handle employee grievances, disciplinary actions, and workplace safety/POSH compliance with fairness and confidentiality.

Mandatory Requirements:

• 4-8 years of generalist HR experience, with at least 2+ years in a high-velocity operational industry (Logistics, E-Commerce, Supply Chain).
• Proven track record in bulk blue-collar/frontline hiring alongside mid-level operational recruitment.
• Strong working knowledge of Indian labor laws, PF/ESIC portals, payroll processing, and MS Excel / HRIS tools.
• Strong interpersonal, negotiation, and conflict-resolution skills; comfortable visiting operational hubs.

Perks & Benefits:

• Competitive fixed salary + annual performance bonus
• High-ownership leadership role directly working with senior management