Human Resource Business Partner

Crown Veterinary Services; Mumbai City; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Crown Veterinary Services is seeking an HR Business Partner/HR Manager to drive strategic people initiatives, workforce planning, and development across clinics.

You will partner with department heads, manage performance coaching, and lead change efforts while fostering an inclusive workplace culture.

Qualifications

• 5+ years experience as HRBP, HR Manager, or mid-level generalist.
• Bachelor’s degree in HR, Business Admin, Psychology, or related field; MBA preferred.
• Strong business acumen, communication, and stakeholder management.
• Proficiency in HRIS, analytics and modern talent technologies.

Responsibilities

• Strategic Partnership: translate business goals into people strategies with department heads.
• Talent Management: workforce planning, succession, and close critical skill gaps with recruitment teams.
• Performance & Coaching: guide line managers through reviews, goals, and complex employee relations.
• Learning & Development: identify training needs and support development plans.
• Change Management: lead organizational design and guide teams through scaling.
• Employee Relations: mediate grievances and promote an inclusive culture.
• Compliance & Culture: ensure policies align with local employment laws.

Skills

Business acumen

Financial literacy

Emotional intelligence

HR analytics

Communication

Stakeholder management

Conflict resolution

Education

Bachelor’s in HR/BA/Psychology

MBA preferred

Tools

HRIS

Data analytics tools

Talent technology

Job description

Location: Nariman Point, Mumbai

Work timing: 9am 6pm, 2 Saturdays off

Key Responsibilities

• Strategic Partnership: Collaborate with department heads to translate business goals into actionable people strategies.
• Talent Management: Oversee workforce planning, succession pipelines, and work with recruitment teams to close critical skill gaps.
• Performance & Coaching: Guide line managers through performance reviews, goal setting, and coaching on complex employee relations issues.
• Learning & Development: Identify training needs, support in ongoing training assessments and initiatives, help design development plans.
• Change Management: Lead organizational design efforts and guide teams through structural changes or scaling phases.
• Employee Relations: Mediate and resolve complex employee grievances while promoting a positive, inclusive workplace culture.
• Change Management: Guide departments through organizational changes, restructuring, or rapid scaling.
• Compliance & Culture: Ensure policies align with local employment laws and champion a positive, inclusive workplace culture.

Ideal Qualifications

• Experience: Typically 5+ years of proven experience as an HRBP, HR Manager, or in a mid level generalist capacity.
• Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field (Master’s/MBA preferred).
• Skills: Strong business acumen, financial literacy, emotional intelligence (EQ), and proficiency in HR technology/analytics. Exceptional communication, stakeholder management, conflict resolution.
• Tech Literacy: Proficiency in HR Information Systems (HRIS), data analytics tools, and modern talent technologies.

*The role requires frequent travel pan india to the clinics.