HRMS Implementation Specialist

The Digital Group Infotech; Kolkata District, Bengaluru, Mumbai; On-site; INR 700,000 - 1,100,000; Full time

Job summary

The Digital Group Infotech in Kolkata is seeking an HRMS implementation consultant who can lead end-to-end HRMS/HRIS/HCM projects for clients using both Azure cloud and on-premise deployments. You will build strong client relationships and work with the product team to design effective HR solutions.

You will analyze client requirements, map business processes, prepare blueprints, and coordinate with development to manage change requests.

Qualifications

• Experience with HRMS/HRIS/HCM implementations.
• Ability to gather requirements and design solutions.
• Experience with client management and change management.

Responsibilities

• Take complete ownership of HRMS implementation for Cloud (Azure) and on-premise deployments.
• Communicate proactively to manage client expectations and escalations with data-driven updates.
• Analyze client requirements and design functional HRMS solutions.
• Independently handle modules like Core HR, Recruitment, Onboarding, Leave and Attendance, Performance, LMS, Travel & Expenses.
• Proactively collect data from clients to support timelines and milestones.
• Prepare blueprint documents and functional specifications during Business Process Mapping.
• Coordinate with development to handle change requests and client-specific use cases.
• Guide clients through change management and manage internal and external expectations.
• Collaborate with the development team to publish timelines for client-driven changes and ensure closure.
• Provide post-go-live support until handover to Customer Support.
• Identify gaps and design HRMS implementation solutions to satisfy the client.
• Publish weekly or stage-wise progress reports to stakeholders.
• Escalate issues to seniors and coordinate with third parties as needed.
• Lead meetings with clients and product teams to drive alignment.
• Provide user training and assist with UAT & Go-Live sign-offs as per plan.
• Share implementation documentation and facilitate go-live sign-off with stakeholders.

Skills

HRMS knowledge

Client relations

End-to-end impl

Tools

Azure

Job description

Skill and Responsibility Details:

HRMS implementation consultant who has very sharp knowledge on end-to-end implementation activity of HRMS/HRIS/HCM and builds strong relationships with our clients and product team.

Job Description:

1. Complete ownership (end to end) of Digital HRMS Implementation for clients in both OnCloud (Azure) & on Premise (Client Server) offered modes within the set timeline.


2. Polished, Pro-Active & Effective Communication to manage, set & re-set Client Expectations, Escalations etc with data & impact of various events & delays.


3. Understand and Analyze clients requirements and design solutions covering various functional scenarios.


4. Able to handle AS-IS configurations of all the modules of HRMS like Core HR, Recruitment, Onboarding, separation, Leave and Attendance, Performance Management, LMS, Travel and expenses modules etc. independently.


5. Proactively work with client and wherever required be aggressive in follow-ups to get all the required data for the implementation.


6. Prepare blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases.


7. Coordinate with the Development team and superiors to define any change request from the client and solution for the client-specific use case.


8. Guide the client through the change management process and managing both internal and external expectations.


9. Work aggressively with development team to get the timeline for client given change requests and publish the same with all the stake holders (including but not limited to Client & Sales). Also timely follow up with development team or other parties until closure.


10. Provide support to the client throughout the Implementation and Post Go-live support phase (before handing over to the Customer support team)


11. Ability to Identify Gaps & Patterns, Innovate and Design Solutions to complete the Implementation to the client satisfaction.


12. Timely (weekly and/or stage wise) publish report to provide updates about implementation progress to all the stake holders (including but not limited to Client & Sales).


13. Proactively report the problems/challenges to superior and elevate to the Development team and third parties as applicable.


14. Plan and lead meetings and working sessions effectively with both client and product development teams.


15. Provide Key User Training and support customer to ensure & receive client sign-offs (UAT & Go-Live sign-off) as per implementation plan.


16. Post implementations share the documentation to handover the account to Customer support team and arrange go live sign off meeting with all the stake holders (including but not limited to Client & Sales).