HRIS Analyst (Contract role)

HBC India Pvt Ltd.; India; On-site; INR 450,000 - 750,000; Part time

Job summary

HBC India Pvt Ltd. is seeking an Analyst, HRIS for India to provide first-line support for the Workday HRIS, address user queries, and assist with system enhancements and reporting.

The role requires hands-on experience with HRIS and IT support, strong analytical and communication skills, and the ability to work independently. The ideal candidate will have 2-3 years of HRIS/IT support experience, familiarity with Workday, and a solid understanding of organizational data.

Qualifications

• 2-3 years of HRIS or IT support experience with a track record of issue resolution.
• Experience with Workday is required or advantageous.
• Strong analytical and communication skills; ability to relate employee moves to org structure.

Responsibilities

• Provide first-line operational support for the HR System (Workday) and processes.
• Monitor and respond to queries via Jira in a timely manner.
• Investigate and troubleshoot system-related questions from HR and end users.
• Collaborate with IT to resolve escalated issues and support enhancements.
• Assist with ad hoc reports and testing to meet business needs.

Skills

Analytical skills

Communication

Time management

Education

Diploma or degree in IT or HR

Tools

Workday

Excel

SQL

Jira

Job description

Analyst, HRIS - India (Contract) Job Description

What This Position Is All About:

Reporting to the Sr Analyst, HRIS and working closely with the HR technology team, the HRIS Analyst plays a pivotal role in supporting the HR Teams in using our HRIS systems correctly and assists them in resolving any problems they may have. With a passion for helping others the candidate must be an effective communicator with excellent system skills and the ability to hone in on a problem to resolve it quickly.

Who You Are:

• A logical thinker who can follow system processes and identify the problem area
• Highly focused and solution oriented
• Can multi-task and have good time management skills
• Adaptable and flexible and able to work independently with minimal assistance

You also have:

• 2 - 3 years of overall HRIS or IT Support experience with a proven track record of assisting resolution to regular problems
• Experience with Workday
• Functional contributor to system enhancements and changes
• Solid understanding of organizational management and ability to relate employee moves and changes to corresponding positions within the org structure.
• Strong attention to detail
• Excellent communication, collaboration and time management skills

As an Analyst, you will:

• Provide first tire operational support for our HR System (Workday) and processes.
• Responsible for monitoring and responding to queries through the Jira ticketing system in a timely manner.
• Investigate and troubleshoot system related questions and issues from the HR Team and other end users.
• Work with the IT team to resolve any escalated issues.
• Assist with creating ad hoc reports to meet business requirements.
• Assist with the testing process by carrying out tests, identifying problems and analyzing downstream impacts.
• Support the Sr Analyst, HRIS on any functional enhancement requests as needed
• Maintain system processes and requirements within configuration workbooks
• Review and assist with updating HRIS with EIB loads, such as salary changes, job changes, allocation, etc.
• Participate in internal data governance audit reviews; identify and share requested improvements and ensure system users follow best practice approach
• Assist with internal and external audit requests
• Has a high degree of understanding and adherence of the confidentiality of information
• Maturity to be able to organize themselves to complete critical tasks first and rank less critical tasks correctly

JOB QUALIFICATIONS

• Diploma or degree in IT or HR.
• Advanced Excel, SQL and a basic understanding of database systems.
• Any Workday certification would be an added advantage.
• Knowledge of HR operations.
• Excellent analytical, problem solving and communication

Founded in 1670, HBC is the longest continuously operating company in North America. HBC’s portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations; with over 300 stores and about 40,000 employees around the world. HBC’s leading businesses across North America include Saks Fifth Avenue, Hudson’s Bay, and Saks OFF 5TH. In 2017, HBC established a corporate office in India. Since then, the India team has grown to support operations across Technology, Merchandising, Finance & Accounting, Analytics and other Enterprise Functions.