HRBP Executive

IntouchCX; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

IntouchCX is hiring a Human Resources Business Partner (HRBP) Executive to work with internal Operations teams. The role focuses on strategic HR issues, executing HR plans, and championing employee wellbeing across the organization.

The ideal candidate has an MBA in HR, at least 2 years as an HRBP, strong communication and stakeholder management skills, and proficiency with MS Office or Google Workspace. Join a global team driving people-first initiatives.

Qualifications

• MBA in Human Resources or related graduate degree.
• 2 years of HRBP or equivalent experience.
• Strong team player with cohesive HRBP support.
• Excellent written and verbal communication skills.
• High empathy, responsiveness, and relationship orientation.
• Mature, able to manage stakeholders at all levels.
• Proficient in MS Office and/or Google Workspace.

Responsibilities

• Collaborate with Operations teams to address strategic HR issues.
• Implement and execute HR plans and programs.
• Be the primary point of contact for stakeholders and employees.
• Facilitate engagement through town halls and focus groups.
• Support campus-wide HR program rollout and policy improvements.
• Prepare weekly management reports.

Skills

Team player

Excellent communication

Empathy

Stakeholder management

Interpersonal skills

Education

MBA in Human Resources

Tools

MS Office

Google Workspace

Job description

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About The Job

We’re looking for a Human Resources Business Partner (HRBP) Executive to collaborate with our internal Operations teams. This role is focused on addressing strategic HR issues and concerns, acting as a primary point of contact for implementing and executing Human Resource plans and programs, and championing the well‑being of self and others.

As HRBP Executive, You Will…

• Actively engage with associates through structured interactions.
• Contact employees through phone calls or Google Meet for case resolution.
• Lead "Intouch Connected" initiatives, including but not limited to Town Halls, Skip-level meetings, Leadership Connects, and Focus Group Discussions.
• Act as the primary point of contact for stakeholders and employees across all departments.
• Facilitate productive engagement conversations between employees and their respective managers or supervisors.
• Act as the Voice of Employees, reflect employee issues and feedback to management, ensuring timely resolution.
• Assist in the campus-wide implementation of various HR programs.
• Provide valuable inputs for enhancing the effectiveness of existing processes and policies.
• Cultivate a high-energy workforce, fostering confidence and trust among all employees.
• Prepare and publish the event calendars to all stakeholders in a timely manner and ensure the completion of the planned activities.
• Contribute to the preparation of weekly reports for management.

As HRBP Executive, You Need…

• An MBA in Human Resources or a graduate degree in a relevant field.
• 2 years of experience as an HR Business Partner (HRBP) or in an equivalent role.
• Strong team player skills, capable of providing cohesive support to the broader HRBP function.
• Excellent communication (written and oral), presentation, and strong interpersonal relations skills.
• High level of empathy, responsiveness, and relationship orientation.
• High level of maturity and the ability to effectively manage stakeholders across all levels.
• Proficient in MS-Office (Word, Excel, and PowerPoint) and/or Google Workspace with good email etiquette.