HR Recruiter - US Staffing

Skysun; Mohali; Hybrid; INR 350,000 - 520,000; Full time

Job summary

Skysun is seeking an HR Recruiter to execute high-volume, multi-country sourcing and hiring for Cold Callers and Appointment Setters supporting US outbound sales. You will manage sourcing, screening, scheduling, and pipeline management across Philippines, Mexico and India, while ensuring cost-effective, high-quality hires and strict data governance.

Ideal candidates have 2–4 years in recruitment, experience with international markets, and strong English communication.

Qualifications

• 2–4 years of recruitment experience, preferably in BPO or call center hiring.
• Proven ability to source and screen Cold Callers and Appointment Setters.
• Experience hiring for international markets (Philippines, Mexico, India) is preferred.
• Proficient with Indeed, Facebook groups/ads, LinkedIn and local job boards.
• Comfortable night-shift hours aligned to US business times and coordinating across time zones.

Responsibilities

• Source candidates across Philippines, Mexico and India using multiple channels.
• Screen for English proficiency, call-center experience, and sales mindset.
• Coordinate remote onboarding and align compensation with local benchmarks.
• Schedule interviews and track show-ups, reducing no-shows and drop-offs.
• Maintain recruitment trackers and report funnel metrics daily/weekly.
• Ensure compliance with local labor regulations and data privacy in each market.

Skills

High-volume sourcing

Multi-time zone coordination

English communication

Screening candidates

Data tracking

Tools

Indeed

Facebook groups/ads

LinkedIn

Local job boards

Job description

Role Overview

We are looking for a results-driven HR Recruiter to execute high-volume, multi-country sourcing and hiring for Cold Callers and Appointment Setters supporting our U.S.-based outbound sales operations. This individual contributor role sits within the recruitment team led by the Call Center Recruitment Manager and owns the day-to-day sourcing, screening, scheduling, and pipeline management needed to hit hiring targets. The HR Recruiter will source and hire candidates across the Philippines, Mexico, and India balancing cost effective, high-quality talent with the communication standards required for U.S. outbound voice campaigns. Success in this role depends on disciplined use of hiring data (funnel conversion, source performance, cost per hire) and strict adherence to recruitment governance and local labor-law compliance in each hiring market.

Shift Timing - 8:30 PM IST to 5:30 AM IST

(aligned to US business hours)

Working Days - 5.5 days working (2 weeks 5 days and 2 weeks 6 days)

Key Responsibilities

1. High-Volume Sourcing & Pipeline Management

• Source Cold Callers, Appointment Setters, and outbound sales agents to work as Independent Contractors across Philippines, Mexico, and Full-Time employees in India using Onlinejobs.PH, Indeed, Facebook groups/ads, LinkedIn, local job boards, and referral networks.
• Maintain a continuously replenished candidate pipeline against weekly and monthly hiring targets set by the Recruitment Manager.
• Test and refine job postings, outreach messages, and screening scripts per country to improve response and conversion rates.

2. Screening & Candidate Quality Control

• Conduct first-level screening for spoken English proficiency, cold-calling/appointment-setting experience, objection handling, and sales mindset.
• Verify remote-work readiness where applicable: internet reliability, quiet workspace, and equipment for Philippines- and Mexico-based remote hires.
• Apply consistent, bias-free, documented screening criteria across all three countries to maintain hiring quality standards while meeting volume targets.

3. Country-Specific Coordination

• Philippines & Mexico: coordinate remote onboarding logistics, confirm compensation expectations against local benchmarks, and align candidates to EST/CST/MST client shift requirements.
• India: coordinate in-office or hybrid hiring for domestic-based agents supporting the night-shift (US) voice process, including walk-in and local sourcing drives where needed.
• Stay current on locally appropriate sourcing channels, communication norms, and compensation structures in each market.

4. Interview Scheduling & Coordination

• Schedule and coordinate interviews and assessments between candidates and the Recruitment Manager / operations stakeholders.
• Track interview show-up rates and follow up proactively to reduce no-shows and drop-offs.
• Coordinate offer rollout, documentation, and handoff to onboarding/training teams.

5. Data, Tracking & Reporting

• Maintain accurate, up-to-date recruitment trackers covering candidates sourced, contacted, interviewed, offered, and joined, by country.
• Report daily/weekly funnel metrics to the Recruitment Manager: response rate, interview-to-offer ratio, offer-acceptance rate, and time-to-fill.
• Flag pipeline bottlenecks or underperforming sourcing channels early, with data to support recommended changes.

6. Compliance & Governance

• Follow company recruitment policy and applicable local labor regulations for candidate screening, data handling, and offer documentation in the Philippines, Mexico, and India.
• Handle candidate personal data in line with data-privacy practices appropriate to each hiring country.
• Escalate any compliance, contract, or classification concerns (e.g., contractor vs. employee status for remote hires) to the Recruitment Manager before proceeding.

Required Experience

• 2-4 years of recruitment experience, ideally in BPO, call center, sales, or international/remote voice process hiring.
• Proven experience sourcing and screening Cold Callers, Appointment Setters, or Telesales agents.
• Experience hiring for at least one international market (Philippines, Mexico, LATAM, or similar) is strongly preferred.
• Working knowledge of Indeed, Facebook recruitment groups/ads, LinkedIn, and local job boards.
• Comfortable working night shift (US-aligned hours) and managing candidates across multiple time zones. Required Skills
• High-volume, multi-channel candidate sourcing
• Voice/sales-role screening and objection-handling assessment
• Strong spoken and written English communication
• Recruitment tracker and dashboard discipline (Excel/Google Sheets, ATS)
• Time-zone and cross-border coordination
• Ability to meet daily/weekly targets in a fast-paced environment
• Working awareness of local hiring compliance in India, Philippines, and Mexico