HR - Performance and Learning Specialist
We are looking for a motivated and adaptable Performance and Learning Specialist to join our growing People & Culture team. In this role, you will play a key part in shaping employee experience — from performance and learning to engagement — in a dynamic, fast‑moving organization.
Educational Background
- BBA or degree in HR, Business Administration, or a related field (required)
- MBA or postgraduate qualification in HRM (preferred)
Experience
- 3-5 years of HR experience, preferably in performance management, L&D, or employee engagement
- Familiarity with HRMS/LMS platforms is a plus
Skills & Competencies
- Proactive self‑starter: Anticipates needs and acts without being asked.
- Excellent communication skills: Strong verbal and written communication across all levels.
- Adaptable: Comfortable thriving in a fast‑paced, high‑growth environment.
- People‑oriented: Strong interpersonal skills with a genuine interest in people.
Key Responsibilities
Performance Management System (PMS) Ownership
- Drive end‑to‑end execution of the organizational performance management cycle.
- Design, implement, and continuously improve PMS frameworks.
- Manage goal‑setting, KPI cascading, quarterly reviews, mid‑year and annual appraisals.
- Ensure performance alignment with business objectives.
- Track completion and adherence across departments.
- Drive calibration processes to ensure rating consistency.
- Identify performance gaps and recommend interventions.
KPI Governance & Performance Analytics
- Work with functional leaders to define measurable KPIs.
- Analyze performance trends and generate insights.
- Publish monthly and quarterly performance dashboards.
- Identify low‑performance trends and support corrective action planning.
- Ensure objective performance measurement across functions.
Learning & Development Strategy
- Assess organization‑wide learning needs.
- Design role‑based learning pathways.
- Drive technical, behavioral, and leadership development programs.
- Create structured development interventions for high‑potential employees.
- Coordinate certification programs, assessments, or compliance‑related activities.
- Schedule, follow‑ups, and manage timelines for certification renewals and completions.
- Maintain reports, trackers, and dashboards related to certifications and training records.
Training Program Management
- Plan and execute internal/external training programs.
- Coordinate workshops, leadership sessions, and capability‑building initiatives.
- Manage training logistics, scheduling, participation, and feedback.
- Track learning effectiveness and training ROI.
- Ensure post‑training application assessment.
Capability Development & Skill Mapping
- Map employee capabilities against business requirements.
- Build development plans for critical roles.
- Support succession readiness through capability tracking.
Policy & Process Enhancement
1. Culture
- Open Door Policy: Encourages open communication and accessibility to management.
- Open Office Floor Plan: Fosters a collaborative and interactive work environment.
- Flexible Working Hours: Allows employees to have flexibility in their work schedules.
- Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.
2. Inclusivity and Diversity
- Hiring practices that promote diversity; ensures a diverse and inclusive workforce.
- Mandatory POSH training: Promotes a safe and respectful work environment.
3. Health Insurance and Wellness Benefits
- GMC and Term Insurance: Offers medical coverage and financial protection.
- Health Insurance: Provides coverage for medical expenses.
- Disability Insurance: Offers financial support in case of disability.
4. Child Care & Parental Leave Benefits
- Company‑sponsored family events: Creates opportunities for employees and their families to bond.
- Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.
- Family Medical Leave: Offers leave for employees to take care of family members’ medical needs.
5. Perks and Time‑Off Benefits
- Company‑sponsored outings: Organizes recreational activities for employees.
- Gratuity: Provides a monetary benefit as a token of appreciation.
- Provident Fund: Helps employees save for retirement.
- Generous PTO: Offers more than the industry standard for paid time off.
- Paid sick days: Allows employees to take paid time off when they are unwell.
- Paid holidays: Gives employees paid time off for designated holidays.
- Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.
6. Professional Development Benefits
- L&D with FLEX‑ Enterprise Learning Repository: Provides access to a learning repository for professional development.
- Mentorship Program: Offers guidance and support from experienced professionals.
- Job Training: Provides training to enhance job‑related skills.
- Professional Certification Reimbursements: Assists employees in obtaining professional certifications.
- Promote from Within: Encourages internal growth and advancement opportunities.