HR Operations Associate (Hire To Retire) with German Language fluency

E Solutions; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

E Solutions in Pune, India, seeks an HR Operations Associate (Hire to Retire) with German language fluency on a contract basis. You will support end-to-end H2R processes, deliver Tier1 HR Helpdesk services, and partner with global HR teams, using Workday and ServiceNow.

German language fluency is mandatory, and you will handle both German and English communications, tickets across HR queues, and high-touch cases related to payroll and health-related support.

Qualifications

• German language fluency is mandatory.
• Experience in HR Helpdesk or HR operations.
• Knowledge of H2R (Hire-to-Retire) processes preferred.

Responsibilities

• HR Helpdesk Advisory (Tier1) in German and English, handling queries across Compensation, Benefits, Payroll, Timekeeping and more.
• Process Workday HCM updates across the employee lifecycle; support onboarding and offboarding workflows.
• Coordinate learning & development activities; manage vendor coordination, invoicing and event administration.
• Maintain SLA/TAT and data quality; protect PII; use ServiceNow dashboards and knowledge bases.
• Identify process gaps and participate in trainings and calibrations for continuous improvement.

Skills

German language fluency

English language proficiency

HR helpdesk

End-to-end HR processes

Stakeholder coordination

Tools

Workday HCM

ServiceNow

Payroll systems

Job description

*****Contract Job Hiring*****

Job Role- HR Operations Associate (Hire to Retire) with German Language fluency

Location: Pune (India)

Hire Type: Contract

Role Summary:

We are seeking HR Operations Associates to support endtoend Hire-to-Retire (H2R) processes for a global client.

The role involves delivering Tier1 HR Helpdesk services| executing H2R transactions| and partnering with global HR teams.

German language fluency is mandatory.

Requirement Count 92 German Language Specialist with knowledge in HRO9 English Language Specialist with knowledge in HRO

Key Responsibilities:

• A. HR Helpdesk Advisory (Tier1)- Handle HR queries related to Compensation| Benefits| Payroll| LD| Timekeeping| Workday transactions| Recruiting| and Performance Management.- Provide voice and nonvoice support in German and English.- Manage and resolve tickets across multiple HR queues.- Support hightouch cases such as pay-out| health and wellness related suport.
• B. Hire-to-Retire Transactional Activities- Process Workday HCM updates across the employee lifecycle.- Support onboarding activities including document verification and background checks.- Coordinate offboarding workflows including exit documentation.
• C. Learning and Development - familiarity with end-to-end workflows within learning administration- Is able to co-ordinate and calibrate with different stakeholders - Ensures managing vendor co-ordination| invoicing and learning event administration
• D. Data Quality- Maintain SLA| TAT| and quality standards.- Ensure PII protection and data confidentiality.- Utilize ServiceNow| dashboards| and knowledge bases.
• E. Continuous Improvement- Identify process gaps and suggest improvements.- Participate in training| calibrations