HR Operations & Admin Associate

NTT DATA BUSINESS SOLUTIONS; Gurugram District; On-site; INR 400,000 - 600,000; Full time

Job summary

NTT DATA BUSINESS SOLUTIONS in Gurugram, Haryana, India, invites applications for an HR Ops Admin Associate to support UK HR operations and employee experience.

You will provide daily operational support, onboard new employees, maintain HR records and ServiceNow tickets, and prepare monthly reports. Ideal candidates have 2–3 years HR operations experience, strong MS Office skills (Excel), and familiarity with SuccessFactors or SAP. UK shift timings apply.

Qualifications

• 2–3 years HR operations experience, preferably supporting UK region.
• Strong MS Office skills, especially Excel.
• Familiarity with HR systems like SuccessFactors or SAP.
• Good communication and interpersonal skills.
• Ability to manage multiple tasks with accuracy.

Responsibilities

• Provides daily HR Operational support to employees in UK.
• Prepares correspondence/reports, coordinates meetings and maintains employee files.
• Answers standard policy questions and helps resolve work-related issues.
• Assists with onboarding and coordinating with stakeholders for positive experience.
• Maintains HR ServiceNow tickets and HR documents/policies.
• Creates and prepares monthly HR metric reports.

Skills

HR Ops

UK support

SuccessFactors

MS Office

Excel

Communication

Teamwork

Project management

Education

Bachelor's degree

Tools

SAP

SuccessFactors

Job description

We are currently seeking a HR Ops Admin Associate to join our team in Gurugram, Haryana, India.

Daily Operations

• Provides daily HR Operational support to employees in UK.
• Provides routine administrative support including the preparation of correspondence/ reports, meetings coordination and employee file maintenance.
• Answer standard questions, interpreting policies and helping resolve work-related issues/concerns.
• Assists with the onboarding of new employees, coordinate with various stakeholders for positive employee experience.
• Assists with maintaining HR ServiceNow Tickets, documents / forms, policies, etc.
• Creates and prepares monthly reports and other HR metric reports.

Time Management

• Ensure that all the assigned tasks responsibilities to self and team are completed within the timelines.
• Demonstrate readiness and approachable attitude at all times to assist other cross-functional processes.

Skills

• Prior experience of HR Ops experience supporting UK is preferred
• SuccessFactors knowledge would be ideal.
• Understanding of overall business strategies and implications of HR policies, decisions and program implementation.
• Proven verbal and written communication skills, teamwork and organizational skills, as well as presentation and facilitation skills, including customer service skills.
• Good project management skills with ability to handle multiple tasks.
• Strong skills in MS Office. Advance knowledge of excel
• Ability to work independently, take initiative to make decisions when required.

Typical Years of Experience

• Typically requires 2-3 years relevant experience, preferably in a role for HR Operations for UK region.

Working Hours

• UK shift timings

Qualifications

• Minimum Graduate in any discipline from a reputed university
• Solid skills in MS Office (Excel, Outlook, PowerPoint).

Preferences

• Prior experience of HR Ops role supporting UK
• Prior experience of HR Master Data maintenance in SuccessFactors or SAP.
• Any certification/ degree in HR will be given preference
• Professional communication and interpersonal skills.
• High level of accuracy and attention to detail