HR Manager

Intrics Solutions; Hyderabad; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

Intrics Solutions is seeking a strategic HR Manager for our Hyderabad GCC to lead end-to-end HR operations, drive employee lifecycle, and strengthen employer brand.

The ideal candidate has 10+ years in HR, experience with performance processes, statutory compliance, and coaching business leaders across cross-border teams, including US partners. Responsibilities include onboarding, payroll, policy drafting, and employer branding.

Qualifications

• MBA or equivalent in HR or related field.
• 10+ years of progressive HR experience in a GCC or cross-border setup.
• Experience managing employee relations, compliance, and performance processes.

Responsibilities

• Oversee end-to-end HR operations and employee lifecycle in Hyderabad.
• Act as HR advisor to site leaders on performance, employee relations, and policy interpretation.
• Support recruitment processes and coordinate with hiring managers and partners.
• Design and drive performance review cycles, goal setting, and calibration sessions.
• Handle payroll operations and statutory compliance with Indian labor laws.

Skills

HR Business Partner

HR Generalist Lead

GCC cross-border experience

Payroll operations

Stakeholder management

Communication skills

Education

MBA / PGDM in HR

Tools

Keka HRMS

Canva

MS Excel

MS PowerPoint

Job description

Job Title: HR Manager

Employment Type: Full Time, Permanent
Position Location: Hyderabad
Qualifications: MBA or equivalent
Total Experience: 10+ years
Working Model: WFO

About the Role:

We are seeking a strategic, proactive, and detail-oriented HR Manager for our Hyderabad office to oversee end-to-end HR operations, drive a seamless employee lifecycle, and elevate our employee engagement and employer brand. As a Global Capability Center (GCC), our Hyderabad location houses our core consulting teams who directly support and work alongside our US team.

The ideal candidate will be a hands-on HR leader with a minimum of 10 years of experience managing complex employee relations, driving performance processes, ensuring statutory compliance, and coaching business leaders within a fast-paced environment. Operating as a key business advisor, you will bridge internal company culture with our external market reputation, ensuring our Hyderabad team is aligned with global objectives while building a thriving workplace culture.

Key Responsibilities

• Manage the end-to-end employee lifecycle from onboarding, 30/60/90-day integration, confirmations, transfers, to exit governance and offboarding.
• Act as a trusted HR advisor and coach to site leaders and managers on performance management, leadership challenges, employee relations issues, disciplinary actions, and policy interpretation.
• Participate in and support the recruitment process, including interviewing candidates, aligning on job specs, and coordinating with hiring managers and talent partners.
• Design and execute end-to-end performance review cycles, goal setting, probation reviews, and calibration sessions.
• Handle attendance, leave reconciliation, and monthly payroll operations using HRMS platforms (ideally Keka) in coordination with finance.
• Draft, maintain, and issue official HR documentation, employee handbooks, policies, SOPs, offer letters, and relieving documentation.
• Ensure strict compliance with Indian labor laws, multi-state statutory requirements (PF, ESI, Gratuity, POSH etc), and annual audit requirements.
• Maintain a logged, confidential grievance mechanism and conduct fair workplace investigations and exit procedures (including full-and-final settlements).
• Analyze eNPS, focus group feedback, and attrition metrics to design and implement targeted retention strategies and corrective action plans.
• Drive employee engagement initiatives, town halls, recognition programs, wellness initiatives.
• Plan internal communication campaigns and work with cross functional teams to execute employer branding strategies to manage the company's presence on platforms like LinkedIn, Ambition Box, & Glassdoor.
• Create engaging content (social media posts, employee stories etc) using design tools to showcase company culture, values, and employee experience.
• Track, publish, and present monthly HR MIS dashboards (headcount, attrition, eNPS, etc).
• Identify opportunities to leverage modern HR technology and AI tools to automate routine operational tasks.

Required Skills

• 10+ years of progressive HR experience, with strong focus as an HR Business Partner or HR Generalist lead in a growing organization.
• Prior experience supporting consulting or technology teams within a GCC or cross-border environment working with US teams is highly preferred.
• Masters degree in human resources (MBA/PGDM), Business Administration, or a related field
• Strong understanding of end-to-end HR operations, employee lifecycle management, performance calibration, and Indian labour laws/statutory compliance (including POSH).
• Broad exposure to hiring processes with a focus on candidate evaluation and hiring partner management (deep sourcing/recruitment ownership not required).
• Hands-on experience with design tools to create compelling visual content and internal communication materials.
• Hands-on experience owning payroll operations on an HRMS platform (ideally Keka).
• Advanced proficiency in MS Excel for building headcount, attrition, and workforce planning models from raw data.
• Excellent communication, storytelling, and MS PowerPoint skills with a demonstrated ability to coach and influence senior leaders.
• High attention to detail, process orientation, and a creative mindset paired with strong analytical thinking.
• Sound judgment, discretion, empathy, and strong conflict resolution skills when handling grievances, exits, and sensitive employee matters.

Good to have:

• Experience in employer branding strategies, social media management (LinkedIn, Glassdoor) etc.
• Familiarity with design tools (e.g., Canva) for creating internal branding and visual communications.