HR Manager

MegaaOpes Solutions LLC; Bengaluru; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Megaaopes Solutions in Bengaluru is seeking a dynamic HR Manager to oversee all aspects of human resources and act as a strategic partner to leadership in a high-performance BPO environment.

The role covers HR strategy, full-cycle recruitment, onboarding, employee relations, performance management, training, and regulatory compliance, with focus on workforce planning and a positive culture. 5–8 years' experience required.

Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• Minimum 5 years of HR experience, with at least 2 years in a managerial role in the BPO industry.
• Strong knowledge of HR functions (talent acquisition, training, compensation & benefits, labor law, etc.).
• Excellent interpersonal, negotiation, and communication skills.
• Proficient in HRIS and MS Office tools.

Responsibilities

• Develop and implement HR strategies aligned with overall business strategy.
• Oversee the full-cycle recruitment process to attract, hire, and retain top talent.
• Manage onboarding, employee relations, performance management, and offboarding processes.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Design and implement training and development programs.
• Monitor and report on HR metrics (e.g., attrition, engagement, absenteeism).
• Foster a positive and productive work culture aligned with company values.
• Handle grievance redressal and ensure fair disciplinary practices.
• Work closely with operations to understand and fulfill workforce planning needs.
• Ensure compliance with labor laws and company policies.

Skills

HR strategy

Talent acquisition

Employee relations

HRIS & MS Office

Education

Bachelor's/Master's in HR/BA

MBA in HR (preferred)

Tools

HRIS

MS Office

Job description

Job Description

We are seeking a dynamic and experienced HR Manager to oversee and manage all aspects of human resources practices and processes. The ideal candidate will act as a strategic partner to the leadership team and play a key role in supporting our employees in a high-performance BPO

Job Role

:

HR Manager

Location

:

Megaaopes Solutions,Banaswadi,Bengaluru

Experience

:

5 – 8 Years

Job Description

We are seeking a dynamic and experienced HR Manager to oversee and manage all aspects of human resources practices and processes. The ideal candidate will act as a strategic partner to the leadership team and play a key role in supporting our employees in a high-performance BPO

environment.

Key Responsibilities

• Develop and implement HR strategies aligned with overall business strategy.
• Oversee the full-cycle recruitment process to attract, hire, and retain top talent.
• Manage onboarding, employee relations, performance management, and offboarding processes.
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Design and implement training and development programs.
• Monitor and report on HR metrics (e.g., attrition, engagement, absenteeism).
• Foster a positive and productive work culture aligned with company values.
• Handle grievance redressal and ensure fair disciplinary practices.
• Work closely with operations to understand and fulfill workforce planning needs.
• Ensure compliance with labor laws and company policies
  
  

Required Skills And Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• Minimum 5 years of HR experience, with at least 2 years in a managerial role in the BPO industry.
• Strong knowledge of HR functions (talent acquisition, training, compensation & benefits, labor law, etc.).
• Excellent interpersonal, negotiation, and communication skills.
• Ability to work under pressure and manage multiple priorities.
• Proficient in HRIS and MS Office tools.
  
  

Preferred Qualifications

• MBA in HR or related specialization.
• Certification in HR (SHRM, PHR, etc.) is a plus.
• Experience managing large teams or multi-location operations.
  
  

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