HR IT Administrator

KION Group; Maharashtra; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

KION Group's IT GlobalHR service team is seeking a Dormakaba Administrator to centralize management of the Dormakaba EXOS and B-COMM HCM systems, coordinating with external partners and internal stakeholders.

The role includes serving as Dormakaba specialist and a second HR IT system, with training provided, and delivering ongoing maintenance, upgrades, and governance aligned with IT standards.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Information Systems or related field.
• Approx. 3 years of experience in administration or implementation of Dormakaba.
• English C1 and German B1 or higher.
• Experience in an international environment.
• Willingness to learn new systems.

Responsibilities

• Act as Dormakaba Specialist (70%).
• Support establishing an international support framework for Dormakaba with clear roles and responsibilities across business, IT and external partners.
• Document the setup of Dormakaba instances, identify optimization areas and work with stakeholders to realize goals.
• Lead the design and delivery of new Dormakaba solutions and changes to configurations.
• Act as 1st and 2nd level support for end users.
• Run, maintain and monitor Dormakaba instances, and perform upgrades as appropriate.
• Support integrations to global and local systems like Workday and SAP.
• Ensure solutions are scalable, maintainable and meet performance requirements.
• Ensure processes align with Global IT standards and governance.
• Create and maintain technical documentation including design docs, specs, test plans and cutover activities.
• Act as Specialist for other HR IT system (30%).
• Exact system to be defined, e.g. Qualtrics or WalkMe.
• Perform 1st level support activities and participate in system-related projects after training.
• Understand requirements and implement them following IT Governance processes.

Skills

Problem solving

Communication

Intercultural skills

Independent work

Teamwork

Education

Bachelor’s degree or equivalent

Tools

Workday

SAP

Dormakaba Administration

Job description

• TheDormakabaAdministrator will be part of the IT GlobalHR serviceteam. Dormakaba(EXOS and B-COMM HCM)is currently being used in various countries, but has been managed centrally and only by external partners so far. Dormakaba was recently added to the IT Global HR service portfolio, aiming to centralize management of the system set up and associated business processes, build up internal knowledge, professionalize vendor relationships etc. This role will drive this process and the incorporation into our services application portfolio. The role will also act as the main point of contact for business and IT regarding Dormakaba and will provide key maintenance support going forward. (70%)

• This role will also act as the Specialist for one other dedicated HR IT system – the specific system is still to be defined. Training will be provided. (30%)

We Offer

• TheDormakabaAdministrator will be part of the IT GlobalHR serviceteam. Dormakaba(EXOS and B-COMM HCM)is currently being used in various countries, but has been managed centrally and only by external partners so far. Dormakaba was recently added to the IT Global HR service portfolio, aiming to centralize management of the system set up and associated business processes, build up internal knowledge, professionalize vendor relationships etc. This role will drive this process and the incorporation into our services application portfolio. The role will also act as the main point of contact for business and IT regarding Dormakaba and will provide key maintenance support going forward. (70%)

• This role will also act as the Specialist for one other dedicated HR IT system – the specific system is still to be defined. Training will be provided. (30%)

Accountabilities

Tasks and Qualifications:

• Act as Dormakaba Specialist (70%)
• Support establishing an international support framework for Dormakabawith clear roles and responsibilities on business,ITand external side–leveragingglobal and local stakeholders
• Document the setup of our different Dormakaba instances, identifyareas of optimization and harmonizationand work with stakeholders to realize these goals
• Lead the design and delivery ofnew Dormakabasolutions and changes to existing configurations
• Act as 1stand 2ndlevel support for end users
• Run,maintainand monitor theDormakabainstances, and complete upgrades as appropriate
• Support integrations to global and local systems, like Workday and SAP
• Ensure that solutions are scalable, maintainable, and meet performance requirements
• Ensure all processes are completed in alignment with Global IT standards and governance.
• Create andmaintaintechnical documentation, including solution design documents, functional specifications, test plans, and cutover activities according to IT Governance standards
• Act as Specialist for other HR IT system (30%)
• Exact system to be defined, e.g. Qualtrics or WalkMe
• Perform 1st level support activities and participate in system-related projects after training
• Understand functional requirements and implement these, while following internal IT Governance processes

Required Core Competencies And Skill Sets

• Strong problem solving and analytical skills
• Excellent communication and intercultural skills that allow smooth collaboration with the business, incl. coordination around system administration, following up on to dos, timelines etc.
• Business Analyst mindset to understand the internal customer’s requirements and find the best solution for them
• Ability to work independently and as part of a team
• Willingness to dive into and learn new systems
• Experience in working in an international environment

Experience

• Bachelor’s degree in Business Administration, Computer Science, Information Systems or a related field, or with several years of relevant professional experience
• Approx. 3years experiencein administration or implementation of Dormakaba

Qualifications/Specialization

• Dormakaba Administration experience
• English C1
• German: B1 or higher