HR Business Partner (Night Shift)

Med-Metrix; Chennai; In loco; INR 900.000 - 1.500.000; Tempo pieno

Descrizione del lavoro

Med-Metrix in Chennai is seeking an experienced HR professional to interpret HR policies and labor laws for India and oversee career development programs.

You will lead employee relations and engagement initiatives, promote the company culture, and handle disciplinary actions and case investigations with senior support.

Competenze

• Bachelor's Degree in Psychology or HR Management is required.
• 5–8 years of experience in employee and labor relations in a BPO/call center environment.
• Solid knowledge of labor laws and practices.
• Strong written and verbal English communication skills.
• Good project management skills and ability to communicate with multiple organizational levels.
• Adept with MS Office and Excel.

Mansioni

• Work with HR and Operations as expert on HR policies and labor laws for India and project administration.
• Lead employee relations and engagement programs and promote company culture.
• Facilitate disciplinary actions and investigations with supervisor support.
• Develop and implement company code of conduct with Sr. HR Manager.
• Provide guidance on policies and promote a harmonious work environment.
• Handle employee relations counseling and exit interviewing.
• Interact with Operations Leadership and ensure due process in outcomes.
• Advise employees on relations issues and workplace practices.
• Research and evaluate policies to propose improvements.
• Maintain resignation and discipline trackers and update HRIS as needed.
• Perform termination processing and other related duties.

Descrizione del lavoro

Role & responsibilities

• Work closely with HR and Operations Team, serves as designated expert on the interpretation of human resources policies & labor laws for India and in administering projects for career development and commendations.
• Lead the employee relations & engagement programs and foster the company's culture, ensuring all initiatives/activities are promoted and delivered.
• Facilitates disciplinary actions and case investigations including but not limited to notices issuance and serving of penalties to concerned employees with the assistance of immediate superior.
• Works with the Sr. HR Manager in developing and implementing the company's code of conduct.
• Provide guidance and updates on company policies and works with the management and employees to promote harmonious environment within organization.
• Handles employee relations counseling and exit interviewing.
• Extensive interaction with Operations Leadership team.
• Ensures due process is followed consistently including processing of return-to-work notice.
• Provides advice and counsel to employees on employee relations issues and workplace practices.
• Conducts research and evaluation of existing policies to introduce new perspectives and applicable process.
• Maintains HR resignation and Discipline tracker.
• Process termination and other HRIS system update.
• Performs other related duties as required and assigned by immediate superior.

Preferred candidate profile

• Bachelors Degree in Psychology, Behavioral Sciences, HR Management or equivalent.
• 5 – 8 years of related working experienced handling employee and labor relations in a BPO, call center environment.
• Good knowledge on Labor law and practices.
• Strong written and verbal English communication skills.
• Good project management skills and ability to communicate effectively with various levels in the organization.
• Adept in MS office and Excel application/s.