Assistant Manager - HR Employee Relations

Gebbs Healthcare Solutions; Hyderabad; Vor Ort; INR 1.400.000 - 2.100.000; Vollzeit

Zusammenfassung

Gebbs Healthcare Solutions in Hyderabad seeks an Assistant Manager – HR Business Partner to partner with leaders and drive people initiatives across the organization. The role focuses on retention, employee engagement, and a high-performance culture, with US night-shift hours indicated.

You will manage the full hire-to-retire cycle, lead engagement activities, handle policy updates, employee relations, and data reporting to enable informed decisions and sustained growth.

Qualifikationen

• Bachelors degree and 6+ years of progressive HR Business Partner experience.
• Industry: BPO/KPO/Service sector.
• Willingness to work night shifts.
• Experience in attrition analysis and governance.

Aufgaben

• Drive retention management and lead engagement activities such as Skip Meetings, One-on-One Discussions, TL-HR Meets, and other Connect Sessions.
• Execute Employee Satisfaction Surveys, analyze results, and collaborate with business heads to establish the engagement charter.
• Oversee growth initiatives, including Internal Job Postings, Process Postings, and Promotion Interviews.
• Foster healthy employee-employer relations by building and maintaining effective relationships with stakeholders.
• Manage the complete hire-to-retire cycle, focusing on Engage, Enable, and Retain.
• Strategize and ensure execution of Employee Relations initiatives across the organization.
• Update and implement HR policies and conduct presentations and refresher training.
• Organize motivational, team-building, and business-related activities, including floor games and quizzes.
• Develop recognition strategies and manage award ceremonies from planning to execution.
• Address employee queries, grievances, and escalations promptly.
• Conduct exit interviews and elevate any arising issues.
• Prepare monthly attrition reports, track trends, and formulate retention strategies.
• Communicate policy guidelines and manage initiatives related to change management.
• Maintain updated employee databases and prepare monthly reports.

Kenntnisse

Retention management

Employee engagement

Employee relations

Policy compliance

Change management

Data analysis

Ausbildung

Bachelor's degree

Jobbeschreibung

Role: Assistant Manager

Department: Human Resource - Business Partner
Work Location: Hyderabad
Reporting To: Director / Associate Vice President - Human Resources
Shift: US Hours ( 5:30pm-2:30am)

Working Days: Monday to Friday

Job Overview

The primary responsibilities of this role include:

Partner to drive Initiatives for

• Retention/Arresting Attrition
• Initiatives to develop a culture of high-performance, deep employee connect, and care
• Prompt resolution of staff grievances to maintain cordial management-employee relation
• Talent Initiatives to improve Talent Density
• High Performance Culture

Key Responsibilities

1. Retention & Engagement

• Drive retention management and lead engagement activities such as Skip Meetings, One-on-One Discussions, TL-HR Meets, and other Connect Sessions.
• Execute Employee Satisfaction Surveys, analyze results, and collaborate with business heads to establish the engagement charter.
• Oversee growth initiatives, including Internal Job Postings, Process Postings, and Promotion Interviews.

2. Employee Relations

• Foster healthy employee-employer relations by building and maintaining effective relationships with stakeholders.
• Manage the complete hire-to-retire cycle, focusing on Engage, Enable, and Retain.
• Strategize and ensure execution of Employee Relations initiatives across the organization.

3. Policy, Process & Compliance

• Update and implement HR policies and conduct presentations and refresher training.
• Investigate policy violations and take appropriate disciplinary actions.

4. Employee Engagement Activities

• Organize motivational, team-building, and business-related activities, including floor games and quizzes.
• Conduct and analyze employee engagement surveys and implement plans to improve engagement scores.

5. Recognition & Reward

• Develop strategies for recognizing and rewarding associates, including managing award ceremonies from planning to execution.

6. Grievance Management

• Address employee queries, grievances, and escalations promptly.
• Act as a mediator between management and employees to resolve issues effectively.

7. Exit Management & Attrition Analysis

• Conduct exit interviews and elevate any arising issues.
• Prepare monthly attrition reports, track trends, and formulate retention strategies.
• Conduct one-on-one meetings with critical talent and communicate insights to leadership.

8. Communication & Change Management

• Ensure effective communication on policy guidelines, employment processes, and benefits.
• Conduct workshops and surveys, and manage initiatives related to change management.
• Develop content for communications aligned with leadership input.

9. Data Analysis & Reporting

• Maintain updated employee databases and prepare monthly reports.
• Track events, confirmations, exits, and other relevant data points.

Requirements

Bachelors degree and 6+ years of progressive experience in an HR Business Partner

Industry : BPO/ KPO / Service Industry

Ready to work in Night shift

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.