HR Business Partner / HR Generalist

Entrust Software & Services; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Entrust Software & Services is seeking an HR Business Partner to be the single HR contact for a team of about 300 employees. You will own the full employee lifecycle from onboarding to exit, partnering with business heads to keep teams engaged and well supported.

You will be supported by an HR Associate for day-to-day transactional work and will drive onboarding, appraisals, attrition management, and HRIS usage while ensuring compliance and process improvements across the function.

Qualifications

• MBA/PG in HR or equivalent.
• 3–5 years as HR generalist/HR operations.
• Hands-on onboarding, BGV, confirmations, exits and employee relations.
• PF/ESI knowledge and basic labour-law compliance.
• HRMS experience plus Excel skills (VLOOKUP, pivot).
• Strong written and spoken English for sensitive conversations.
• Flexible to work in a late evening shift.

Responsibilities

• Manage onboarding end to end: document verification, PF/ESI enrolment, appointment letters and background verification within timelines.
• Handle confirmations, mediclaim additions, maternity leave and other lifecycle changes.
• Manage resignations and exits, including exit interviews, clearances and inputs for full and final settlement.
• Handle disciplinary cases, absconding cases and performance improvement plans with managers.
• Act as the first point of contact for employee queries and grievances, and close helpdesk tickets on time.
• Conduct skip-level and focus group meetings, and follow through on the actions that come out of them.
• Meet business heads regularly on headcount, attrition, open issues and people risks.
• Act as the recruitment point of contact for your team: raise hiring requests, support shortlisting and own the joiner from offer onwards.
• Drive the appraisal cycle for your team and handle appraisal-related queries.
• Help employees adopt new HR tools and self-service, and suggest process improvements.
• Keep employee records audit-ready and support internal and external audits.
• Guide and review the work of the HR Associate supporting you.

Skills

Onboarding

BGV

Confirmations

Exits

Employee relations

HRMS

Excel (VLOOKUP/Pivot)

English communication

Late shift

Education

MBA / PG in HR

Tools

HRMS

Job description

About the role

We are looking for an HR Business Partner who will be the single HR point of contact for a team of about 300 employees. You will own the full employee lifecycle, from onboarding to exit, and work closely with business heads to keep their teams engaged and well supported. You will be supported by an HR Associate for day-to-day transactional work.

Key responsibilities

• Manage onboarding end to end: document verification, PF/ESI enrolment, appointment letters and background verification within timelines.
• Handle confirmations, mediclaim additions, maternity leave and other employee lifecycle changes.
• Manage resignations and exits, including exit interviews, clearances and inputs for full and final settlement.
• Handle disciplinary cases, absconding cases and performance improvement plans with managers.
• Act as the first point of contact for employee queries and grievances, and close helpdesk tickets on time.
• Conduct skip-level and focus group meetings, and follow through on the actions that come out of them.
• Meet business heads regularly on headcount, attrition, open issues and people risks.
• Act as the recruitment point of contact for your team: raise hiring requests, support shortlisting and own the joiner from offer onwards.
• Drive the appraisal cycle for your team and handle appraisal-related queries.
• Help employees adopt new HR tools and self-service, and suggest process improvements.
• Keep employee records audit-ready and support internal and external audits.
• Guide and review the work of the HR Associate supporting you.

What were looking for

• MBA / PG in HR or equivalent.
• 3 to 5 years of experience as an HR generalist or in HR operations.
• Hands‑on experience in onboarding, BGV, confirmations, exits and employee relations.
• Working knowledge of PF, ESI and basic labour‑law compliance.
• Experience using an HRMS, and good Excel skills (VLOOKUP, pivot tables).
• Clear written and spoken English, with the confidence to handle sensitive conversations.
• Flexible to work in a late evening shift.

Good to have

• Exposure to audits such as ISO, SOC or ICFR.
• Experience handling POSH or disciplinary cases.