HR Apprentice - Eaton

Iteachc2c; Pune District; On-site; INR 157,000 - 189,000; Full time

Benefits offered by this job

Transportation provided

Job summary

Eaton is seeking a motivated apprentice for the End User Compute Operations role at SMC in Pune. You will monitor and triage incidents across Azure Virtual Desktop, Citrix, and Windows 365, coordinating communications during outages and contributing to service improvements.

The position includes onboarding/offboarding support and admin duties within HR processes. The role offers hands-on training, a structured workday from 9am to 6pm, a one-year duration, and a monthly stipend of ₹15,500 with

Qualifications

• Experience in HR Business Partnering/HR Generalist roles.
• Data visualization and insights skills.

Responsibilities

• Monitor and triage end-user compute incidents across Azure Virtual Desktop, Citrix, and Windows 365.
• Manage incident queues and coordinate communications during outages.
• Identify opportunities to improve first-level support resolution rates.
• Assist onboarding, offboarding and employee lifecycle processes.

Skills

HR Generalist

Data Visualization

Education

Graduate HR

Job description

Company profile -

Eaton is seeking a motivated and detail-oriented individual to join our team as an Apprentice at SMC in Customer Service and Technical COE. This role is designed to provide hands-on experience and training in managing customer orders, ensuring timely and accurate processing, and delivering exceptional customer service. The apprentice will work closely with experienced professionals to learn the intricacies of order management and data base management. Additionally, the apprentice will assist in administrative tasks, documentation, and continuous improvement activities.

Company Address -

4th and 6th Floor, Om Chambers, T-29/31, Bhosari MIDC, Bhosari, Pimpri Chinchwad, Pune

Age - 18+

Last date to apply -

3 April 2026

Salary -

₹15,500 per month

Transportation provided

Time -

General(9am to 6pm)

Duration -

One year

What you’ll do:

The End User Compute Operations role is responsible for monitoring, triaging, assigning, and resolving end-user computing incidents across virtual desktop environments. This role serves as a key operational resource for maintaining stability, improving user experience, and driving continuous service improvements within Azure Virtual Desktop (AVDI), Citrix, and Windows 365 environments. The engineer will actively manage incident queues, coordinate communications during critical outages, and identify opportunities to improve first-level support resolution rates.

Key Responsibilities

• Partner with the HRBP on day-to-day HR initiatives and projects
• Support employee engagement and employee communication activities
• Coordinate learning and development programs
• Assist with onboarding, offboarding, and employee lifecycle processes
• Maintain HR data, reports, and trackers. Prepare presentations, reports, and basic HR dashboards
• Coordinate employee communications and event logistics

Qualification :

Graduate HR or (Any)

Skills:

• Experience in HR Business Partnering/ HR Generalist
• Data Visualization and Insights