Housekeeping Attendant

Soho House & Co; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

Soho House & Co in Mumbai is seeking a hospitality-focused team member to prepare rooms, assist guests, and maintain cleanliness across guest areas. The role emphasizes attention to detail, reliability, and a service mindset to uphold high standards for our members.

Work with a small team and report to the Housekeeping Supervisor to ensure privacy and safety in guest spaces. Ideal candidates have hotel or club housekeeping experience, a positive attitude, and the ability to stay calm during busy

Qualifications

• Prior hospitality experience is preferred.
• Strong people skills and positive attitude.
• Ability to manage and motivate a small team.

Responsibilities

• Enters and prepares the room for cleaning.
• Makes the bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Replenish amenities according to standards.
• Ensure security of guest rooms and privacy of guests.
• Attend to guest calls, requests and complaints in the assigned area.
• Follow standard operating procedures and maintain public areas.

Skills

Hospitality experience

Team management

Customer service

Job description

Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally.

The Mission…

Soho House is a platform for creativity and a space for its diverse membership to have fun, connect, discover and grow. Our passion is people, and we put members and our team at the heart of everything we do. We promote equality, respect and kindness within our walls, and in every community we create around the world.

Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

Membership

• Two Week-offs a week
• Discount on Food, wine-spirits & rooms
• Discount on all Cowshed products (up to 50%)
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Local Pension plan and Health Scheme

What We Are Looking For

We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills.

You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated.

Furthermore, we would like you to be able to say yes to the following:

• Team player who communicates well with all colleagues
• Punctual, reliable and trustworthy
• Sense of urgency
• Yes, yes, yes mentality

The role...

• Enters and prepares the room for cleaning.
• Makes the bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Cleans the closet.
• Vacuums the floor and the carpet.
• Checks and secures the rooms.
• Replenish amenities according to the operational standards.
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. clean carpets, spring cleaning, super cleaning etc.) as required
• Cleans guest bathroom/bed room/floor corridor.
• Responsible for replenishment of guest complimentary water and minibar.
• Responsible for the cleanliness and maintenance of his/her work area.
• Responsible for the Hotel property in the work area.
• Attends to guest calls, guest requests /guest complaints in the area assigned to him/her.
• Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
• Responsible for following the standard operating procedures.
• Responsible for the cleanliness and maintenance of public area.