Hotel Receptionist

Aaryam Hotel and Resorts; Sawai Madhopur District; On-site; INR 180,000 - 240,000; Full time

Job summary

Aaryam Hotel and Resorts in Sawai Madhopur is seeking a full-time Hotel Receptionist to warmly greet guests, manage check-in and check-out, and ensure a courteous front desk experience. You will handle reservations, respond to inquiries in person and by phone, maintain guest records, and coordinate with housekeeping and other departments to meet guest needs.

A neat appearance and calm, professional manner are essential, especially during busy periods.

Qualifications

• Strong interpersonal skills and a professional, customer-focused approach.
• Experience in receptionist duties, including front desk operations, guest check-in/check-out, and basic administrative tasks.
• Reservations skills with experience managing booking systems and updating guest information.
• Phone etiquette skills with polite handling of inquiries and accurate information.
• Fluency in English and local languages; hospitality/front office experience and familiarity with hotel software.
• Ability to work flexible shifts, including weekends and holidays, with attention to detail and a calm, problem-solving mindset.

Responsibilities

• Welcome guests and manage check-in/check-out at the front desk.
• Handle reservations and inquiries via phone and in person.
• Coordinate with housekeeping and other departments to meet guest needs.
• Assist with basic payment processing and billing as required.
• Provide information on hotel services and local attractions to guests.

Skills

Interpersonal skills

Communication

Phone etiquette

Front desk operations

Guest check-in/check-out

Reservations management

Attention to detail

Tools

Hotel management systems

Basic computer skills

Job description

Role Description

The Hotel Receptionist at Aaryam Hotel and Resorts is a full-time, on-site role based in Sawai Madhopur. The role involves welcoming guests, managing check-in and check-out procedures, and ensuring a smooth and courteous front desk experience. Responsibilities include handling reservations, responding to phone and in-person inquiries, maintaining guest records, and coordinating with housekeeping and other departments to meet guest needs. The Hotel Receptionist will assist with payment processing, provide information on hotel services and local attractions, and address guest requests and concerns promptly. Maintaining a professional appearance, accurate documentation, and a calm, helpful presence during busy periods is essential.

Qualifications

• Candidates should possess strong Interpersonal Skills and Communication abilities, with a professional and customer-focused approach.
• Candidates should possess Receptionist Duties experience, including front desk operations, guest check-in/check-out, and basic administrative tasks.
• Candidates should possess Reservations skills, including managing booking systems, updating guest information, and coordinating room allocations.
• Candidates should possess Phone Etiquette skills, including handling calls politely, managing inquiries, and relaying accurate information.
• Additional beneficial qualifications include prior experience in hospitality or front office roles, proficiency in basic computer and hotel management systems, and fluency in English and local languages.
• Ability to work flexible shifts, including weekends and holidays, attention to detail, and a calm, problem-solving mindset in guest-facing situations.