Hotel staff

Khem Villas; Sawai Madhopur District; Sur place; INR 201 000 - 268 000; Plein temps

Résumé du poste

Khem Villas in Sawai Madhopur invites applications for Hotel Staff to join our on-site team. You will welcome guests, handle check-ins and check-outs, and assist with reservations while supporting daily guest services across departments.

We value teamwork, attention to detail, and a service-oriented attitude in a wildlife-focused environment; basic English and local language skills are helpful for guest interactions.

Qualifications

• Strong communication and customer service skills required.
• Experience with reservations and reception duties preferred.
• Basic knowledge of Food & Beverage service.
• Hospitality experience is advantageous.
• Willingness to learn SOPs and safety guidelines.

Responsabilités

• Welcome and assist guests at the reception and carry out check-in/check-out processes.
• Handle reservations and bookings and respond to guest inquiries.
• Coordinate room and activity allocations and provide daily guest services support.
• Assist with food and beverage service and maintain cleanliness of public areas.
• Collaborate with other departments to meet service standards and adapt to flexible shifts.

Connaissances

Communication skills

Customer service

Teamwork

Attention to detail

Description du poste

Company Description

Khem Villas is a hospitality unit of Ranthambhore Wildlife Alliance Pvt. Ltd., located near the Ranthambhore National Park in Sawai Madhopur. The property focuses on offering guests a comfortable, nature-oriented stay while promoting wildlife conservation and responsible tourism. Team members work in an environment that values guest satisfaction, environmental awareness, and local community engagement. Working at Khem Villas offers exposure to hospitality operations in a unique wildlife destination and opportunities to contribute to sustainable tourism.

Role Description

The Hotel Staff role is a full-time, on-site position based at Khem Villas in Sawai Madhopur. Responsibilities may include welcoming and assisting guests at reception, managing check-in and check-out processes, and handling reservations and bookings. Team members support daily guest services, such as responding to inquiries, coordinating room and activity allocations, and ensuring a smooth guest experience. The role may involve assisting with food and beverage service, maintaining cleanliness and order in public areas, and collaborating with other departments to meet service standards. Flexibility to work varied shifts, including weekends and holidays, is expected.

Qualifications

• Strong Communication and Customer Service skills, with the ability to interact courteously and professionally with guests.
• Experience or aptitude in Reservations and Receptionist Duties, including handling bookings, check-ins, check-outs, and guest inquiries.
• Basic knowledge or experience in Food & Beverage service, such as taking orders, serving meals, and maintaining hygiene standards.
• Prior experience in hospitality, hotels, or resorts is an advantage, especially in guest-facing roles.
• Ability to work collaboratively in a team, adapt to changing operational needs, and maintain a service-oriented attitude.
• Attention to detail, reliability, and a willingness to learn standard operating procedures and safety guidelines.
• Comfort working in a wildlife-focused, eco-friendly environment; local language skills and basic English communication are beneficial.