Hotel Operation Intern

OYO; Sri Potti Sriramulu Nellore; On-site; INR 600,000 - 900,000; Full time

Job summary

OYO in India is seeking a Partner Success Manager to manage a portfolio of property owners in the hub, proactively solving partner issues to prevent churn and ensure stable collaboration.

You will drive revenue by ensuring availability of sellable rooms, boosting occupancy through bookings, and monitor guest and property performance metrics while coordinating with internal teams.

Responsibilities

• Manage assigned portfolio of owners in the hub and prevent churn by solving partner issues proactively
• Generate revenue by ensuring availability of sellable rooms and driving occupancy through booking conversions
• Ensure cluster performance of customer & guest experience metrics, especially focusing on bottom properties in the cluster
• Ensure collection of accounts receivable/outstanding amount from portfolio clients
• Resolve issues arising between property owners, customers & internal stakeholders
• Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business

Job description

Role & responsibilities

• Manage assigned portfolio of owners in the hub and prevent churn by solving partner issues proactively
• Generate revenue by ensuring availability of sellable rooms and driving occupancy through booking conversions
• Ensure cluster performance of customer & guest experience metrics, especially focusing on bottom properties in the cluster
• Ensure collection of accounts receivable/outstanding amount from portfolio clients
• Resolve issues arising between property owners, customers & internal stakeholders
• Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business