Hotel Management Manager in Alibag

ILIF HOTELS & RESORTS; Alibag; On-site; INR 670,000 - 1,116,000; Full time

Job summary

ILIF Hotels & Resorts in Maharashtra invites an experienced Operations Manager to oversee day-to-day hotel operations, including front desk, housekeeping, maintenance, and food & beverage. You will supervise, guide, and train staff to deliver excellent guest service while upholding company standards, health and safety rules, and SOPs.

Coordination across departments is essential for a smooth, high-quality guest experience.

Qualifications

• Experience managing hotel operations across front desk, housekeeping, maintenance and F&B.
• Proven ability to train and supervise staff to meet service standards.
• Strong knowledge of health and safety rules and SOP compliance.

Responsibilities

• Manage the day-to-day operations of the hotel, including front desk, housekeeping, maintenance, and food & beverage.
• Supervise, guide, and train staff to provide good service to guests and follow company standards.
• Ensure a safe, clean, and secure environment for guests and employees while following health and safety rules.
• Make sure hotel policies, SOPs, and daily procedures are followed properly to keep operations smooth and efficient.
• Coordinate with different departments to ensure smooth operations and a good guest experience.
• Work on plans to improve hotel revenue and profitability through proper pricing, promotions, and marketing.
• Prepare regular reports for senior management on staff attendance, hotel performance, and other important updates, along with suggestions for improvement.

Skills

Operations management

Staff supervision

Training & development

Health & safety compliance

SOP adherence

Inter-department coordination

Revenue optimization

Job description

• Manage the day-to-day operations of the hotel, including front desk, housekeeping, maintenance, and food & beverage.
• Supervise, guide, and train staff to provide good service to guests and follow company standards.
• Ensure a safe, clean, and secure environment for guests and employees while following health and safety rules.
• Make sure hotel policies, SOPs, and daily procedures are followed properly to keep operations smooth and efficient.
• Coordinate with different departments to ensure smooth operations and a good guest experience.
• Work on plans to improve hotel revenue and profitability through proper pricing, promotions, and marketing.
• Prepare regular reports for senior management on staff attendance, hotel performance, and other important updates, along with suggestions for improvement.

Key Responsibilities

• Manage the day-to-day operations of the hotel, including front desk, housekeeping, maintenance, and food & beverage.
• Supervise, guide, and train staff to provide good service to guests and follow company standards.
• Ensure a safe, clean, and secure environment for guests and employees while following health and safety rules.
• Make sure hotel policies, SOPs, and daily procedures are followed properly to keep operations smooth and efficient.
• Coordinate with different departments to ensure smooth operations and a good guest experience.
• Work on plans to improve hotel revenue and profitability through proper pricing, promotions, and marketing.
• Prepare regular reports for senior management on staff attendance, hotel performance, and other important updates, along with suggestions for improvement.

About Company: ILIF Hotels and Resorts is a hotel chain based in Maharashtra with a network of about 50 franchised and leased hotels, resorts, and vacation properties with approximately 500+ rooms. We operate hotels ranging from upscale to economy. With a sharp aim to cater to vacationers, the chain properties are near sightseeing places. The properties under this chain maintain certain quality standards by offering amenities like a swimming pool, Wi-Fi, an in-house restaurant, CCTV surveillance, and more.