Hot Vacancy - International Voice Process

Sutherland; Chennai District; On-site; INR 167,400 - 279,000; Full time

Benefits offered by this job

Two-way cab facility (up to 25 km)

5-day work week

Job summary

A leading global customer service firm is seeking immediate joiners for the International Voice Process Technical/Customer Support role in Chennai. Ideal candidates should be freshers with strong English communication skills. You'll handle inbound customer calls, provide technical support, and deliver exceptional service. The position comes with a 5-day work week, rotational shifts, and a two-way cab facility. Interested candidates can apply by sharing their resume or through Naukri.

Qualifications

• Freshers are eligible to apply.
• Excellent verbal and written communication skills in English.
• Willingness to learn.

Responsibilities

• Handle inbound international customer calls.
• Provide technical support and issue resolution.
• Deliver high-quality customer service.
• Maintain accurate customer interaction records.

Skills

Strong English communication skills

Good articulation

Problem-solving skills

Customer-focused attitude

Job description

Greetings from Sutherland!

We are hiring immediate joiners for the International Voice Process Technical/Customer Support role. This opportunity is ideal for freshers who are passionate about customer service and have strong English communication skills.

Key Responsibilities

• Handle inbound international customer calls
• Provide technical support and issue resolution
• Deliver high-quality customer service
• Maintain accurate customer interaction records

Eligibility Criteria

• Freshers are eligible to apply
• Excellent verbal and written communication skills in English
• Good articulation and problem-solving skills
• Customer-focused attitude with a willingness to learn
• Looking for people who can join us by 1st week of April

Shift & Work Details

• 5-day work week with rotational shifts, rotational offs. (WFO)
• Predominantly night shifts
• Two-way cab facility provided (up to 25 km radius based on shift timing)

Work Location

Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai

Landmark: Opposite Perungalathur Railway Station

Selection Process

HR Interview (Walk-In)

1. SD Panel Interview
2. Voice Assessment

How to Apply

Interested candidates can apply via Naukri or share their resume to

" Nanditha - 7305721753" - [e-mail]

(Mention "Nanditha V HR" on top of your resume as reference)

Disclaimer

Sutherland never asks for payment or favors in exchange for job opportunities. Report suspicious activity to [e-mail].