Hostel Warden

ITS Engineering College Greater Noida; Namoli; On-site; INR 223,000 - 391,000; Full time

Job summary

ITS Educational Group in Greater Noida seeks a responsible Female Hostel Warden to oversee the girls' hostel operations. The role focuses on safety, discipline, welfare, and facility management to provide a secure, supportive living environment for students.

The ideal candidate will have 2–5 years in hostel administration with a graduate diploma in related fields, strong communication, and organizational skills, and willingness to work in residential hostel settings.

Qualifications

• Graduate in any discipline from a recognized university.
• Diploma/degree in Hospitality Management, Social Work, Psychology, or Administration is an added advantage.

Responsibilities

• Manage day-to-day operations of the girls' hostel.
• Maintain student records, attendance, and hostel documentation.
• Ensure compliance with hostel rules, timings, and institutional policies.
• Monitor entry/exit, leave applications, and out-pass permissions.
• Coordinate with Administration for hostel requirements and maintenance.
• Ensure safety, security, and well-being of residents.
• Maintain records and handle grievances professionally.
• Supervise housekeeping, sanitation, and facility management.
• Prepare periodic reports on hostel occupancy and issues.

Skills

Hostel administration

Discipline

Student welfare

Communication

Problem solving

Record keeping

Emergency response

Education

Graduate in any discipline

Diploma in Hospitality Management / Social Work / Administration

Tools

MS Word

Excel

Email

Record management

Job description

Role & responsibilities

Female Hostel Warden

Organization: ITS Engineering College
Location: Greater Noida
Department: Hostel Administration
Designation: Female Hostel Warden
Reporting To: Hostel In-charge

1. Job Summary

ITS Educational Group is looking for a responsible, disciplined, and approachable Female Hostel Warden to manage the day-to-day operations of the girls' hostel. The candidate will be responsible for maintaining discipline, ensuring the safety and well-being of female students, supervising hostel facilities, and providing a secure, supportive, and comfortable living environment.

2. Key Responsibilities

A. Hostel Administration and Management

• Manage the day-to-day operations of the girls' hostel and ensure smooth functioning.
• Maintain student records, room allotment details, attendance registers, and hostel documentation.
• Ensure compliance with hostel rules, regulations, timings, and institutional policies.
• Monitor student entry and exit, including leave applications and out-pass permissions.
• Maintain records of visitors and ensure that entry is permitted only as per institutional guidelines.
• Coordinate with the Administration Department regarding hostel requirements, maintenance, and other operational matters.

B. Student Safety, Security and Discipline

• Ensure the safety, security, and well-being of all female hostel residents.
• Conduct regular hostel rounds to monitor discipline, cleanliness, and adherence to hostel timings.
• Address student grievances, interpersonal conflicts, and disciplinary issues fairly and professionally.
• Ensure that unauthorized persons do not enter the hostel premises.
• Maintain vigilance and respond promptly to emergencies, including medical situations and security concerns.
• Report serious incidents, misconduct, or safety concerns immediately to the competent authority.
• Maintain confidentiality while handling students' personal information and sensitive matters.

C. Student Welfare and Counselling

• Maintain a supportive and approachable relationship with students.
• Listen to students' concerns and provide appropriate guidance within the scope of the role.
• Coordinate with parents or guardians, as required and as per institutional policy.
• Facilitate communication between students and the Administration Department.
• Ensure that students follow appropriate standards of conduct and mutual respect.
• Escalate cases requiring professional counselling, medical attention, or disciplinary intervention to the appropriate authority.

D. Housekeeping and Facility Management

• Supervise housekeeping, sanitation, and cleanliness in hostel rooms, washrooms, corridors, and common areas.
• Coordinate with housekeeping, maintenance, security, and other support staff.
• Monitor the availability and proper functioning of water supply, electricity, furniture, and other hostel facilities.
• Report repair requirements and follow up on their timely resolution.
• Monitor mess and dining arrangements, food hygiene, and service quality, wherever applicable.
• Ensure proper use and care of hostel property and institutional assets.

E. Attendance and Reporting

• Maintain daily student attendance and records of absences, late returns, and approved leave.
• Prepare periodic reports on hostel occupancy, discipline, complaints, and operational issues.
• Maintain incident registers and ensure timely reporting to the reporting authority.
• Monitor compliance with hostel curfew and movement policies.
• Submit regular updates and reports to the Head Administration / Hostel In-charge.

F. Emergency and Health Management

• Coordinate immediate assistance in case of illness, injury, or other emergencies.
• Inform the appropriate institutional authority and parents/guardians, wherever required, in accordance with institutional procedures.
• Familiarize herself with emergency exits, fire safety equipment, evacuation procedures, and emergency contact numbers.
• Coordinate with security and medical personnel to ensure timely assistance.
• Maintain appropriate records of incidents and action taken.

3. Educational Qualification

• Graduate in any discipline from a recognized university.
• A degree or diploma in Hospitality Management, Social Work, Psychology, or Administration will be an added advantage.

4. Experience

• Minimum 2–5 years of relevant experience in hostel administration, residential school management, college hostel operations, or student welfare.
• Experience managing a girls' hostel in an educational institution will be preferred.
• Fresh graduates with strong administrative and communication skills may be considered for suitable positions.

5. Required Skills and Competencies

• Strong administrative, organizational, and coordination skills.
• Good communication and interpersonal skills.
• Ability to maintain discipline while remaining approachable and empathetic.
• Sound judgment and problem-solving abilities.
• Ability to handle student grievances and confidential matters sensitively.
• Basic computer knowledge, including MS Word, Excel, email, and record management.
• Ability to respond calmly and effectively to emergencies.
• High standards of integrity, responsibility, and professionalism.

6. Working Conditions

• The position is based at the girls' hostel of ITS Educational Group, Greater Noida.
• The candidate must be willing to work in a residential hostel environment.
• Availability during designated hostel duty hours, including evenings, weekends, and emergencies as per the duty roster, may be required.
• Staying on campus or in designated hostel accommodation may be required, depending on institutional policy.

7. Key Performance Indicators (KPIs)

• Effective management of daily hostel operations.
• Compliance with hostel rules, student attendance, and entry/exit procedures.
• Maintenance of a safe, disciplined, and hygienic hostel environment.
• Timely resolution and escalation of student complaints.
• Proper maintenance of records and submission of reports.
• Effective coordination with Administration, Security, Housekeeping, Maintenance, and other departments.
• Positive student welfare and hostel service standards.

8. Personal Attributes

The candidate should be disciplined, trustworthy, patient, approachable, proactive, and capable of managing students responsibly while maintaining professional boundaries.