Other Requirements
- Residential role (on-campus accommodation mandatory)
- Availability for emergencies and round-the-clock support
Role Objective
To ensure efficient administration and smooth functioning of the hostel by maintaining high standards of student welfare, discipline, safety, hygiene, and infrastructure, thereby enhancing the overall residential experience.
Key Responsibilities
1. Student Welfare & Satisfaction
- Manage the hostel in a professional, student-centric manner.
- Ensure availability of essential facilities for a safe and comfortable stay.
- Address student complaints and grievances promptly with appropriate resolution.
- Promote a disciplined, inclusive, and conducive living environment.
2. Supervision & Operations
- Oversee preventive maintenance of hostel infrastructure.
- Ensure hygiene standards including:
- Daily room cleaning
- Weekly cleaning of common areas
- Monitor pest control activities on a regular basis.
- Supervise security arrangements to ensure resident safety.
- Ensure uninterrupted supply of electricity, safe drinking water, and hot water (during winters).
3. Records & Compliance
- Maintain updated records of:
- Student data and occupancy
- Attendance, late entries, and leave
- Maintain complaint registers and track resolution status.
- Ensure proper maintenance of entry/exit and visitor registers.
4. Administrative Coordination
- Report infrastructure and maintenance issues to the CAO.
- Escalate disciplinary matters to the Dean, Student Affairs.
- Coordinate mess-related concerns with the Hostel & Mess Committee.
- Support and facilitate student activities and hostel events.
- Ensure implementation of institutional policies and management decisions.
- Perform invigilation duties and undertake additional responsibilities as assigned.
5. Mess Management
- Ensure quality, hygiene, and timely service of food.
- Maintain cleanliness of mess premises.
- Ensure strict segregation of vegetarian and non-vegetarian food preparation, including use of separate utensils.
- Supervise mess staff for adherence to hygiene and operational standards.
- Facilitate provision of special/sick diet as required.
6. Women Support & Safety (24x7)
- Act as a dedicated point of contact for women students.
- Address concerns with sensitivity, confidentiality, and prompt action.
- Ensure safety, dignity, and well-being of female residents at all times.
Key Competencies
- Strong interpersonal and conflict management skills
- High level of accountability and integrity
- Administrative and coordination skills
Student-centric approach with empathy and professionalism
Qualifications & Experience
- Graduate/Postgraduate in any discipline
- Relevant experience in hostel administration OR as a Hostel Warden
Experience in an academic institution will be an advantage