Hospitality Manager

Meragi Events E-commerce Private Limited; Rajasthan; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Meragi Events E-commerce Private Limited in Jaipur specializes in luxury destination weddings, delivering seamless guest experiences across venues. The Hospitality Manager will oversee accommodations, transportation, and on-site operations, ensuring smooth workflows for large groups and VIP guests.

You will lead the on-ground hospitality team, coordinate with planners, vendors, and clients, and uphold Meragi's service standards in high-pressure, fast-paced environments.

Qualifications

• 2+ years of hospitality, event management or luxury guest services experience.
• Experience managing teams in fast-paced environments.
• Experience handling VIP guests and delivering personalized services.

Responsabilités

• Arrange guest accommodations, transportation and event logistics.
• Coordinate with hotels, travel agencies and vendors for seamless operations.
• Manage RSVP tracking, seating arrangements and guest communications.
• Ensure excellent guest service and address special requests.
• Lead and manage on-site hospitality teams, ensuring high service standards.
• Collaborate with planners and production teams to align hospitality with event vision.
• Handle last-minute changes and resolve issues to ensure guest satisfaction.

Connaissances

Hospitality Leadership

Event Management

Team Management

Guest Services

VIP Handling

Communication

Organization

Description du poste

As India’s largest wedding planning startup, Meragi delivers thousands of weddings annually in metro cities and picturesque destinations. We are passionate about creating unforgettable celebrations, allowing couples to enjoy their big day and journey without stress. What sets Meragi apart is industry-first technology and process solutions that address the complexities of this industry. Backed by top-tier investors, we are at the forefront of transforming the wedding industry.

We are looking for a Hospitality Manager to ensure smooth guest experiences at destination weddings in Jaipur. This role involves managing accommodations, transportation, event logistics, and leading the on-ground hospitality team. You will work closely with clients, vendors, and internal teams to deliver top-notch hospitality services at one of India\'s most sought-after wedding locations.

Key Responsibilities

• Arrange guest accommodations, transportation, and event logistics.
• Coordinate with hotels, travel agencies, and vendors for seamless operations.
• Manage RSVP tracking, seating arrangements, and guest communications.
• Ensure excellent guest service, handle VIPs, and address special requests.
• Lead and manage on-site hospitality teams, ensuring high service standards.
• Collaborate with planners and production teams to align hospitality with the event vision.
• Handle last-minute changes, resolve issues, and ensure guest satisfaction.

Requirements

• 2+ years of experience in hospitality, event management, or luxury guest services.
• Proven experience managing teams in a fast-paced environment.
• Strong organizational and communication skills.
• Ability to manage large guest groups and high-profile events.
• Experience handling VIP guests and delivering personalized services.
• Strong problem-solving skills and ability to manage unexpected challenges.
• Knowledge of hospitality trends and best practices, particularly for destination weddings.