Hospitality Manager

Sodexo; Nashik District; On-site; INR 500,000 - 1,200,000; Full time

Job summary

Sodexo at SMBT Hospital, Nashik, Maharashtra, seeks a Hospitality Manager to oversee hospital hospitality and facility operations, including food services and patient support. This role aims to deliver high-quality service and a superior patient experience.

The candidate should hold a graduate degree in Hotel/Hospitality Management and bring strong leadership, team management, and customer-satisfaction experience in healthcare hospitality settings.

Qualifications

• Graduate in Hotel Management or related discipline.
• 810 years of experience in Hospitality, Facility Management, or Healthcare Hospitality Operations.
• Strong team management and leadership skills.
• Experience in food services, patient services, and customer satisfaction management.

Responsibilities

• Manage day-to-day hospital hospitality and facility operations.
• Oversee food services, catering operations, and service quality.
• Ensure smooth patient services and enhance the overall patient experience.
• Maintain high standards of customer satisfaction and service delivery.
• Manage and lead operational teams to ensure efficient service delivery.
• Coordinate with hospital management, clients, and internal stakeholders.
• Ensure compliance with operational standards, hygiene, and safety requirements.
• Handle client interactions, operational issues, and service-related concerns.

Skills

Team management

Leadership

Communication

Problem solving

Client handling

Customer satisfaction

Food services

Patient services

Education

Graduate in Hotel Management

Job description

Hiring: Hospitality Manager

Location: SMBT Hospital, Nashik, Maharashtra

Experience: 810 Years

Notice Period: 15 Days

Qualification: Graduate in Hotel Management / Hospitality Management or a related field.

Key Responsibilities

• Manage day-to-day hospital hospitality and facility operations.
• Oversee food services, catering operations, and service quality.
• Ensure smooth patient services and enhance the overall patient experience.
• Maintain high standards of customer satisfaction and service delivery.
• Manage and lead operational teams to ensure efficient service delivery.
• Coordinate with hospital management, clients, and internal stakeholders.
• Ensure compliance with operational standards, hygiene, and safety requirements.
• Handle client interactions, operational issues, and service-related concerns.

Candidate Requirements

• Graduate in Hotel Management, Hospitality Management, or a related discipline.
• 810 years of experience in Hospitality, Facility Management, or Healthcare Hospitality Operations.
• Strong team management and leadership skills.
• Experience in food services, patient services, and customer satisfaction management.
• Excellent communication, client-handling, and problem-solving abilities.
• Candidates with experience in hospital or healthcare hospitality operations will be preferred.

Preferred Notice Period

15 Days or Immediate Joiners.