General Manager Hospital Operations

Platinum Hospital; Mumbai; On-site; INR 725,000 - 1,116,000; Full time

Job summary

Matoshree Indirabai Baburao Sarnaik MBMC Hospital, Mira Road is hiring an experienced General Manager – Hospital Operations to lead the hospital's daily operations and strategic initiatives. The role requires a strong background in hospital administration, multi-speciality operations, and PPP/PPP-like engagement with authorities.

The candidate will oversee clinical and support functions, drive efficiency, ensure regulatory compliance, and manage cross-functional teams across OPD, IPD, OT, ICU

Qualifications

• MBA / MHA or hospital administration degree preferred.
• 7–15 years in hospital administration or operations.
• Experience with NABH, compliance and PPP projects is a plus.

Responsibilities

• Oversee overall hospital administration and daily operations.
• Coordinate with consultants, medical administration, nursing, HR and support departments.
• Monitor OPD, IPD, OT, ICU, emergency and diagnostic dept performance.
• Improve hospital productivity, patient flow and resource utilisation.
• Ensure NABH compliance, statutory requirements and SOP implementation.
• Monitor manpower planning, staff discipline and departmental performance.
• Coordinate with municipal authorities and PPP-related operations.
• Manage patient grievances and ensure quality patient services.
• Conduct regular departmental audits and performance reviews.
• Prepare MIS reports for Group Management; ensure cost-effective operations.

Skills

Hospital administration

Operations management

Leadership

Multi-speciality hospital

Education

MBA / MHA / Hospital Administration

Job description

Matoshree Indirabai Baburao Sarnaik MBMC Hospital, Mira Road, a unit of Platinum Hospitals Pvt. Ltd., is hiring an experienced General Manager Hospital Operations.

About the Organization

Platinum Hospitals Pvt. Ltd. is one of Maharashtra’s leading multi-super speciality healthcare groups operating 8 PPP and private hospitals across Thane, Kalwa, Mumbra, Ulhasnagar, Mira Road and Vasai, providing advanced, affordable and cashless healthcare services.

About the Hospital

Matoshree Indirabai Baburao Sarnaik MBMC Hospital, Mira Road is a multi-speciality PPP hospital providing medical, surgical, emergency, critical care and diagnostic services.

Job Details

Position: General Manager – Hospital Operations

Qualification: MBA / MHA / Hospital Administration or equivalent qualification preferred

Experience: 7–15 Years in Hospital Administration / Operations

Salary: 65,000 – 1,00,000 per month

Employment: Full-Time

Location: Mira Road, Thane, Maharashtra

Joining: Immediate joining preferred

Key Responsibilities

• * Oversee overall hospital administration and daily operations.
• * Coordinate with consultants, medical administration, nursing, HR and support departments.
• * Monitor OPD, IPD, OT, ICU, emergency and diagnostic department performance.
• * Improve hospital productivity, patient flow and resource utilisation.
• * Ensure NABH compliance, statutory requirements and hospital SOP implementation.
• * Monitor manpower planning, staff discipline and departmental performance.
• * Coordinate with municipal authorities and management for PPP-related operations.
• * Manage patient grievances and ensure quality patient services.
• * Conduct regular departmental audits and performance reviews.
• * Prepare daily, weekly and monthly MIS reports for Group Management.
• * Ensure cost-effective operations and achievement of organisational objectives.

Candidate Requirements

• * Strong hospital administration and leadership experience.
• * Experience managing multi-speciality or super-speciality hospitals.
• * Knowledge of NABH, hospital quality systems and statutory compliance.
• * Excellent communication, team management and problem-solving skills.
• * Experience in PPP or government healthcare projects will be an added advantage.