Hospital Operations Head - Nashik

Sunshine Manpower Solution And Services; Nashik District; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Sunshine Manpower Solution And Services is hiring a Hospital Operations Head in Nashik, Maharashtra. This role involves overseeing all operational aspects of a hospital with over 50 beds, ensuring efficient patient flow and staff discipline.

The ideal candidate should have at least 8 years of hospital operations experience and an MBA in Hospital Administration. Responsibilities include standardizing processes, conducting daily ward rounds, and improving patient satisfaction metrics.

Qualifications

• Minimum 8 years of hospital operations experience, preferably in 50+ bed facilities.
• Knowledge of NABH basic standards and healthcare billing basics.

Responsibilities

• Oversee all operational aspects of a 50+ bed hospital.
• Ensure efficient patient flow and high staff discipline.
• Implement attendance and shift discipline.

Skills

Process design

SOP implementation

Team management

Conflict resolution

Communication

Data analysis & MIS

Crisis handling

Education

Graduate in any discipline + MBA in Hospital Administration / Healthcare Management

Job description

Hospital Operations Head

Location: Nashik, Maharashtra

Overview

Responsible for overseeing all operational aspects of a 50+ bed hospital, ensuring efficient patient flow, high staff discipline, and optimal revenue management.

Responsibilities

• Standardize reception, admission, and discharge processes to achieve registration < 10 minutes and admission < 20 minutes.
• Conduct daily ward rounds and handle patient complaints.
• Create and enforce SOPs for OPD, IPD, ICU, and Billing, monitor bed occupancy, and conduct 15‑minute daily operations meetings.
• Implement attendance and shift discipline, define JDs/KRAs, hold weekly review meetings, and resolve internal conflicts.
• Track inquiry‑to‑admission conversion rates, minimize lost cases, and coordinate with doctors to optimize patient flow and bed utilization.

Qualifications

• Graduate in any discipline + MBA in Hospital Administration / Healthcare Management (Preferred).
• Minimum 8 years of hospital operations experience, preferably in 50+ bed facilities.

Required Knowledge & Skills

• Process design, SOP implementation, team management, conflict resolution, communication, data analysis & MIS, crisis handling.
• Hospital operations flow (OPD/IPD/ICU), NABH basic standards, patient journey mapping, healthcare billing basics, HR policies.
• Ownership mindset, discipline-driven, problem solver, calm under pressure.

Performance Metrics

Achieve high patient satisfaction score, improve bed occupancy rate, control staff attrition, and optimize admission/discharge turnaround time.