General Manager Hospital Operations

Platinum Hospital; Thane; On-site; INR 725,000 - 1,116,000; Full time

Job summary

Platinum Hospital in Nalpada, Thane, Maharashtra, is seeking a General Manager Hospital Operations with 7–15 years in hospital administration. The role leads daily operations, coordinates across departments and ensures high-quality patient services.

The candidate will drive productivity, compliance and cost-effective operations, with immediate joining preferred. MBA/MHA/Hospital Administration or equivalent is preferred for this senior leadership position.

Qualifications

• MBA / MHA / Hospital Administration or equivalent preferred.
• 7–15 years of experience in hospital administration/operations.
• Strong leadership and people-management capabilities.

Responsibilities

• Oversee overall hospital administration and daily operations.
• Coordinate with consultants, medical administration, nursing, HR and support departments.
• Monitor OPD, IPD, OT, ICU, emergency and diagnostic department performance.
• Improve hospital productivity, patient flow and resource utilisation.
• Ensure NABH compliance, statutory requirements and hospital SOP implementation.
• Monitor manpower planning, staff discipline and departmental performance.
• Coordinate with municipal authorities for PPP-related operations.
• Manage patient grievances and ensure quality patient services.
• Conduct regular departmental audits and performance reviews.
• Prepare MIS reports for Group Management.
• Ensure cost-effective operations and achievement of objectives.

Skills

Leadership in hospital operations

Operations management

People management

Communication skills

PPP/government healthcare exposure

Education

MBA / MHA / Hospital Administration

Job description

Job Details

Position: General Manager Hospital Operations

Qualification: MBA / MHA / Hospital Administration or equivalent qualification preferred

Experience: 7–15 Years in Hospital Administration / Operations

Salary: 65,000 – 1,00,000 per month

Employment: Full-Time

Location: Nalpada, Thane, Maharashtra

Joining: Immediate joining preferred

Key Responsibilities

• Oversee overall hospital administration and daily operations.


• Coordinate with consultants, medical administration, nursing, HR and support departments.


• Monitor OPD, IPD, OT, ICU, emergency and diagnostic department performance.


• Improve hospital productivity, patient flow and resource utilisation.


• Ensure NABH compliance, statutory requirements and hospital SOP implementation.


• Monitor manpower planning, staff discipline and departmental performance.


• Coordinate with municipal authorities and management for PPP-related operations.


• Manage patient grievances and ensure quality patient services.


• Conduct regular departmental audits and performance reviews.


• Prepare daily, weekly and monthly MIS reports for Group Management.


• Ensure cost-effective operations and achievement of organisational objectives.

Candidate Requirements

• Strong hospital administration and leadership experience.


• Experience managing multi-speciality or super-speciality hospitals.


• Knowledge of NABH, hospital quality systems and statutory compliance.


• Excellent communication, team management and problem-solving skills.


• Experience in PPP or government healthcare projects will be an added advantage.