Hospitality & Hotel Management Professional

Geeta University; Panipat; On-site; INR 450,000 - 650,000; Full time

Job summary

Geeta University in Panipat, Haryana, invites applications for a Hospitality Operations Manager to lead the daily operations of the department and ensure high-quality service delivery.

You will develop strategies to boost customer satisfaction and loyalty, supervise and train staff, coordinate with other departments for seamless service, analyze feedback, and uphold safety and hygiene standards across all hospitality services.

Campus hospitality experience and leadership skills are favored.

Responsibilities

• Manage daily operations of the hospitality department to ensure high-quality service delivery.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Supervise and train staff members to achieve exceptional performance standards.
• Coordinate with other departments to ensure seamless service delivery.
• Analyze customer feedback and implement changes to improve overall experience.
• Maintain high standards of quality, safety, and hygiene in all hospitality services.

Job description

• Manage daily operations of the hospitality department to ensure high-quality service delivery.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Supervise and train staff members to achieve exceptional performance standards.
• Coordinate with other departments to ensure seamless service delivery.
• Analyze customer feedback and implement changes to improve overall experience.
• Maintain high standards of quality, safety, and hygiene in all hospitality services.