Hospital Receptionist

SM & Associates; Haldwani; On-site; INR 167,000 - 312,000; Full time

Job summary

Drishti Center for Advanced Eye Care in Haldwani, Uttarakhand is seeking a Hospital Receptionist to be the first point of contact for patients and visitors. The role focuses on warm, professional service, registration, appointment management, and coordinating with doctors and staff.

We prefer candidates with 1–3 years of hospital front desk experience, a graduate degree, and fluency in Hindi and English. Proficiency in MS Office and hospital management software is desirable, along with strong

Qualifications

• Minimum 1–3 years of experience as Hospital Receptionist or Front Desk in a healthcare facility.
• Graduate in any discipline.
• Fluency in Hindi and English.
• Proficient with MS Office and hospital management software.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced hospital environment.

Responsibilities

• Welcome and assist patients and visitors with a warm and professional attitude.
• Manage patient registrations, appointments, and follow-up schedules.
• Handle incoming calls, inquiries, and patient coordination.
• Maintain accurate patient records and update hospital management systems.
• Coordinate with doctors, nursing staff, and other departments to ensure smooth patient flow.
• Process billing, payments, and issue receipts as required.
• Address patient concerns professionally and ensure a positive patient experience.
• Maintain confidentiality of patient information at all times.

Skills

Bilingual Hindi/English

Excellent communication

Multitasking

Interpersonal skills

Strong computer skills (MS Office)

Education

Graduate in any discipline

Tools

Hospital management software

Job description

Hospital Receptionist

Haldwani, Uttarakhand | Full-time

About Drishti Center for Advanced Eye Care

Drishti Center for Advanced Eye Care is committed to delivering exceptional eye care through advanced technology and compassionate patient service. We are looking for a professional, friendly, and organized Hospital Receptionist to be the first point of contact for our patients and visitors.

Who We're Looking For

We are specifically hiring candidates with prior experience working as a Receptionist in a Hospital, Eye Hospital, Clinic, or Healthcare Organization.

Please apply only if you have relevant healthcare reception/front desk experience. Candidates with experience only in retail, hotels, or other non-healthcare industries may not be considered.

Key Responsibilities

• Welcome and assist patients and visitors with a warm and professional attitude.
• Manage patient registrations, appointments, and follow-up schedules.
• Handle incoming calls, inquiries, and patient coordination.
• Maintain accurate patient records and update hospital management systems.
• Coordinate with doctors, nursing staff, and other departments to ensure smooth patient flow.
• Process billing, payments, and issue receipts as required.
• Address patient concerns professionally and ensure a positive patient experience.
• Maintain confidentiality of patient information at all times.

Required Qualifications

• Minimum 1–3 years of experience as a Hospital Receptionist or Front Desk Executive in a healthcare facility (Preferred).
• Graduate in any discipline.
• Excellent communication skills in Hindi and English.
• Good computer skills (MS Office, email, and hospital management software preferred).
• Strong interpersonal skills with a patient-first attitude.
• Ability to multitask and work efficiently in a fast-paced hospital environment.

Why Join Drishti?

• Be part of a growing and reputed eye care hospital.
• Professional and supportive work environment.
• Opportunities for career growth and learning.
• Competitive salary based on experience.