Senior Executive

Manipal Hospitals; Delhi; On-site; INR 300,000 - 540,000; Full time

Job summary

Manipal Hospitals in Delhi is seeking a Junior Executive to support operations and administration within the hospital. You will coordinate with departments to ensure smooth functioning and address patient inquiries while maintaining accurate records.

The role emphasizes delivering high-quality service and working with diverse teams. The position offers growth in a dynamic healthcare environment and requires strong communication, organization, and teamwork.

Qualifications

• Bachelor's degree in a relevant field (e.g., healthcare administration, business management).
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of healthcare systems and terminology is a plus.
• Ability to work effectively in a team environment.
• Strong problem-solving skills and attention to detail.
• Previous experience in a healthcare setting or administrative role is desirable but not mandatory.

Responsibilities

• Assist in administrative functions and daily hospital operations.
• Manage patient registrations, appointments, and inquiries.
• Maintain accurate patient records and documentation.
• Coordinate with various departments to facilitate patient care.
• Support hospital projects and initiatives.
• Ensure adherence to hospital policies and procedures.
• Handle inquiries and complaints from patients and address them appropriately.
• Prepare reports and documentation as needed.

Skills

Communication

Organization

Multitasking

MS Office

Healthcare Knowledge

Teamwork

Problem Solving

Administrative Experience

Education

Bachelor's degree

Tools

Hospital Management Software

Data Entry

Email/CRM

Job description

Job Title: Junior Executive

Company Name: Manipal Hospitals

Job Description

The Junior Executive will support the operations and administration within the hospital. This role involves coordinating with different departments to ensure smooth functioning and efficient service delivery. The Junior Executive will assist in managing day‑to‑day activities, handling patient inquiries, maintaining records, and supporting various hospital projects. Additionally, the role requires effective communication with patients and staff, ensuring a high level of customer service.

Key Responsibilities

• Assist in administrative functions and daily operations of the hospital.
• Manage patient registrations, appointments, and inquiries.
• Maintain accurate and up‑to‑date patient records and documentation.
• Coordinate with various departments to facilitate patient care and services.
• Provide support for hospital projects and initiatives.
• Ensure adherence to hospital policies and procedures.
• Handle inquiries and complaints from patients and address them appropriately.
• Assist in the preparation of reports and documentation as needed.

Skills and Qualifications

• Bachelor's degree in a relevant field (e.g., healthcare administration, business management).
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of healthcare systems and terminology is a plus.
• Ability to work effectively in a team environment.
• Strong problem-solving skills and attention to detail.
• Previous experience in a healthcare setting or administrative role is desirable but not mandatory.

Tools and Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Hospital management software (specific system knowledge may be a plus)
• Communication tools (email, messaging applications)
• Data entry and record-keeping tools

The ideal candidate will be a proactive individual with a strong commitment to service excellence and a passion for contributing to healthcare outcomes.

Mandatory Skills

• Call Center Management
• Call Center Operations

About the Role

• The Junior Executive will support various administrative and operational functions within the hospital.
• The role requires effective communication and coordination with different departments to ensure smooth operations.
• The position offers opportunities for growth and learning in a dynamic healthcare environment.

About the Team

• You will be part of a dedicated team that is focused on providing top-notch healthcare services.
• The team fosters a collaborative environment where every member contributes to patient care and operational excellence.
• Continuous improvement and professional development are encouraged within the team dynamic.

You are Responsible for

• Assisting in daily administrative tasks and maintaining accurate records.
• Supporting patient outreach programs and ensuring a positive patient experience.
• Collaborating with healthcare professionals to facilitate effective communication and workflow.

To succeed in this role – you should have the following

• Strong organizational skills and attention to detail.
• Effective verbal and written communication abilities.
• A proactive attitude and the ability to work well in a team-oriented environment.
• A degree or relevant experience in healthcare administration is a plus.