Home Loan Officer

Axis Bank; Mumbai City; On-site; INR 250,000 - 450,000; Full time

Job summary

Axis Bank in Mumbai invites applications for a Home Loan Sales role. Graduation is required, with strong communication and sales aptitude. You will generate leads, assess customer needs, explain loan terms, and drive the complete sales process including follow-ups and document verification.

Ideal candidates have sales experience in banking or NBFC/home loans, or fresh graduates with enthusiasm. You will collaborate with internal teams to meet targets and build customer relationships through

Qualifications

• Graduate in any discipline.
• Good communication and interpersonal skills.
• Strong sales and customer-handling skills.
• Banking/NBFC/Home Loan experience will be an advantage.
• Freshers with good communication and sales aptitude may also apply.

Responsibilities

• Generate leads and acquire new customers for home loan products.
• Understand customer requirements and suggest suitable loan options.
• Explain loan eligibility, interest rates, tenure, and documentation requirements.
• Conduct customer follow-ups and manage the complete sales process.
• Collect and verify required customer documents.
• Coordinate with Credit, Operations, and other internal teams for loan processing.
• Maintain strong relationships with customers and generate referrals.
• Achieve monthly sales and disbursement targets.
• Conduct field visits and develop business through market activities, builders, DSAs, and referrals.

Skills

Lead Generation

Sales & Business Development

Customer Relationship Management

Negotiation Skills

Communication Skills

Target Achievement

Basic knowledge of Home Loan products

Education

Graduate in any discipline

Job description

Key Responsibilities

• Generate leads and acquire new customers for home loan products.
• Understand customer requirements and suggest suitable loan options.
• Explain loan eligibility, interest rates, tenure, and documentation requirements.
• Conduct customer follow-ups and manage the complete sales process.
• Collect and verify required customer documents.
• Coordinate with Credit, Operations, and other internal teams for loan processing.
• Maintain strong relationships with customers and generate referrals.
• Achieve monthly sales and disbursement targets.
• Conduct field visits and develop business through market activities, builders, DSAs, and referrals.

Eligibility

• Graduate in any discipline.
• Good communication and interpersonal skills.
• Strong sales and customer-handling skills.
• Banking/NBFC/Home Loan experience will be an advantage.
• Freshers with good communication and sales aptitude may also apply.

Key Skills

• Lead Generation
• Sales & Business Development
• Customer Relationship Management
• Negotiation Skills
• Communication Skills
• Target Achievement
• Basic knowledge of Home Loan products and documentation