Home Furnishing Consultant

IKEA; Pune District; Sur place; INR 200 000 - 300 000; Plein temps

Résumé du poste

IKEA in Pune, India, is seeking a passionate Home Furnishing Consultant who thrives in a fast-paced retail setting and loves interior design. You will engage with customers to create inspiring, whole-room furnishing solutions and ensure a memorable shopping experience.

You will collaborate with internal teams to implement daily work plans, leveraging global tools and best practices to deliver high-quality design solutions while upholding IKEA's brand identity and values.

Qualifications

• Strong understanding of home furnishing trends, interior design, and the IKEA way of presenting products.
• Broad knowledge of IKEA's product range, store communication, and mechanical sales system.
• Experience in identifying opportunities for cross-selling, upselling, and add-ons.
• Ability to communicate effectively with customers, understand their needs, and create tailored furnishing solutions.
• Proficiency in design-related software such as AutoCAD.

Responsabilités

• Stay up to date with home furnishing trends and customer needs to create inspiring and functional home furnishing solutions.
• Engage with customers to provide professional whole-room design consultations, ensuring a seamless and enjoyable buying experience.
• Collaborate with internal teams, including Customer Relations and your designated trinity team, to effectively implement daily work plans.
• Use global tools and best practices to ensure high-quality, efficient, and simple design solutions.
• Contribute innovative ideas in workshops by leveraging knowledge of retail, competitors, and customer insights.
• Guide customers through the purchasing, design, and after-sales processes for a smooth and convenient experience.
• Maintain IKEA's brand identity, values, and vision while delivering outstanding service.

Connaissances

Customer communication

Cross-selling

Team collaboration

Attention to detail

Interior design sense

Outils

AutoCAD

Description du poste

Who you are

We are looking for a passionate Home Furnishing Consultant who is enthusiastic about home furnishing, retail, and interior design. You thrive in a fast-paced environment and are motivated by improving people's lives at home through creative and functional furnishing solutions. You enjoy working in a team, generating innovative ideas, and engaging with customers to provide an exceptional shopping experience.

You have:

• A strong understanding of home furnishing trends, interior design, and the IKEA way of presenting products.
• Broad knowledge of IKEA's product range, store communication, and mechanical sales system.
• Experience in identifying opportunities for cross-selling, upselling, and add-ons.
• The ability to communicate effectively with customers, understand their needs, and create tailored furnishing solutions.
• Proficiency in design-related software such as AutoCAD.
• A hands-on approach to tasks with keen attention to detail and the ability to meet deadlines.
• A collaborative mindset and willingness to work as part of a team.

Your responsibilities

As a Home Furnishing Consultant, you will:

• Stay up to date with home furnishing trends and customer needs to create inspiring and functional home furnishing solutions.
• Engage with customers to provide professional whole-room design consultations, ensuring a seamless and enjoyable buying experience.
• Collaborate with internal teams, including Customer Relations and your designated trinity team, to effectively implement daily work plans.
• Use global tools and best practices to ensure high-quality, efficient, and simple design solutions.
• Contribute innovative ideas in workshops by leveraging knowledge of retail, competitors, and customer insights.
• Guide customers through the purchasing, design, and after-sales processes for a smooth and convenient experience.
• Maintain IKEA's brand identity, values, and vision while delivering outstanding service.

Together as a team

Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too!

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% 'qualified'. If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: 'Why Women Don't Apply for Jobs Unless They're 100% Qualified' by Tara Sophia Mohr, August 2014'