Expansion Retail Logistics Manager

IKEA; Nelamangala; Presencial; INR 1.500.000 - 2.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount

Career development programs

Descripción de la vacante

IKEA in Nelamangala, Karnataka, India, is hiring for Expansion Retail Logistics Manager to lead CFF expansion with end-to-end responsibility. You will align with Customer Fulfilment and market agendas, translating priorities into actionable plans while shaping site logistics, warehousing, and distribution routines.

You will drive cost-efficient strategies, strengthen team performance, and ensure readiness of sites, equipment, and safety documentation to enable reliable customer fulfilment at

Formación

• Graduation in Economics, Logistics, or related field, or 7+ years of supply chain experience.
• 3–5 years of management experience in distribution, retail, logistics or similar environments.
• Strong experience in retail/home furnishing, supply chain and customer fulfilment.
• Proven ability to deliver business results with a focus on cost efficiency and people.
• Experience working in a matrix organization with collaboration and co-creation skills.
• Experience leading projects and executing processes at market or country level.
• Strong coaching, mentoring, facilitation, conflict management and problem-solving skills.
• Understanding of IKEA business model, processes, supply chain, warehousing and service operations.
• Fluent spoken and written English.

Responsabilidades

• Take overall accountability for the CFF Expansion team and alignment with Customer Fulfilment and market agenda.
• Translate and co-create commercial priorities into actions for Customer Fulfilment.
• Lead, steer, plan, support, coach and follow up on daily work of the Fulfilment Availability and Support organization.
• Secure input from Customer Fulfilment to the Commercial Team on the market.
• Plan and align furniture and goods delivery with distribution centers and transport providers.
• Define resource plans and own warehouse bay planning and phasing.
• Define ways of working for picking and order fulfilment to maintain availability.
• Own pre-feasibility, design briefs and final logistics layouts for expansion sites.
• Lead CFF site selection, ensuring dock availability and alternative logistics solutions.
• Provide strategic CFF solutions for upcoming sites and support growth agenda.
• Align picking principles, picking locations and transaction processes.
• Ensure site readiness, including tools, equipment, PPE and documentation.
• Coordinate on-site suppliers covering racking, MHE and dock equipment.
• Own OSA readiness, initial stock at –2 WBO and CFF build-up timelines.
• Run RFI process with CPH and align on clarifications.
• Review and align CFF phasing with Build-up Leader and adjust for delays.
• Manage local ordering of CFF materials and warehouse racking service providers.
• Define goods transfer strategies to reduce lead times.
• Secure facility handover documentation and close outstanding works.
• Ensure RAMS and safety docs from ESPs.
• Support handover from Construction to IKEA and from ESPs to Operations.
• Contribute to securing optimal range location within fulfilment units at lowest cost while maintaining availability.
• Support setup for campaigns and optimization of the complete fulfilment network.
• Drive high performance at lowest cost and support long-term profitability while delivering customer experience.

Conocimientos

Supply chain expertise

Retail & fulfilment

People management

Collaboration

Project leadership

Strategic thinking

Financial acumen

English fluency

Educación

Degree (Economics/Logistics)

7+ years supply chain experience

Herramientas

CASY system

Descripción del empleo

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

You are a people-focused leader with strong supply chain expertise and a passion for retail and customer fulfilment. You combine business acumen, strategic thinking and hands-on leadership to deliver results in a complex, matrix organisation.

You bring:

• Graduation in Economics, Logistics, Supply Chain Management or a related field, or 7+ years of proven supply chain experience.
• 3–5 years of management experience, preferably in distribution, retail, logistics or similar environments.
• Strong experience and interest in retail/home furnishing, supply chain and customer fulfilment.
• Proven ability to deliver business results with a strong focus on cost efficiency and people.
• Experience working effectively in a matrix organization with strong collaboration and co-creation skills.
• Experience leading projects and executing processes at market or country level.
• Strong coaching, mentoring, facilitation, conflict management and problem-solving skills.
• Experience implementing mid- and long-term strategies, setting goals and following up on performance.
• Strong understanding of the IKEA business model, processes, supply chain, warehousing and service operations.
• Customer-centric mindset with a strong understanding of customer and co-worker needs.
• Solid business, KPI, market and industry knowledge to support decision-making.
• Good change management capability and the ability to lead in uncertainty.
• Strong financial competence and the ability to communicate financial impact.
• Analytical capability to translate business and customer needs into development initiatives.
• Fluent spoken and written English.

Your responsibilities

As the Expansion Retail Logistics Manager, you will take responsibility for securing fulfilment on the market from an end-to-end perspective, enabling the right prerequisites for excellent quality in execution.

• Take overall accountability for the CFF Expansion team and secure alignment with the Customer Fulfilment and market agenda.
• Translate and co-create commercial priorities into actions for Customer Fulfilment.
• Lead, steer, plan, support, coach and follow up on the daily work and development of the Fulfilment Availability and Support organization.
• Secure the total input from Customer Fulfilment to the Commercial Team on the market.
• Plan and align furniture and goods delivery schedules with distribution centers and transport providers.
• Create resource plans and own warehouse bay planning and phasing.
• Define ways of working for picking and order fulfilment to maintain availability across sales locations.
• Own pre-feasibility, design briefs and final logistics layouts for expansion sites.
• Lead CFF site selection, ensuring dock availability and alternative logistics solutions where required.
• Provide strategic CFF solutions for upcoming sites and support the growth agenda.
• Align picking principles, picking locations and transaction processes.
• Ensure site readiness, including tools, equipment, PPE and required documentation.
• Coordinate on-site suppliers covering racking, MHE and dock equipment.
• Ensure access to required logistics systems, including CASY.
• Own OSA readiness, initial stock at –2 WBO and CFF build-up quality and timelines.
• Run the RFI process with CPH and align on required clarifications.
• Review and align CFF phasing with the Build-up Leader and support re-phasing due to on-site delays.
• Manage local ordering of CFF materials and warehouse racking service providers.
• Define goods transfer strategies where required to reduce lead times.
• Secure facility handover documentation and close outstanding works.
• Ensure submission of RAMS and safety documentation from ESPs.
• Support the handover from Construction to IKEA and from ESPs to Operations.
• Contribute to securing optimal range location within fulfilment units at the lowest possible cost while maintaining availability and lead-time promises.
• Support the set-up for campaigns, extraordinary situations and the optimization of the complete fulfilment network.
• Drive high performance at the lowest cost and support long-term profitability while creating an excellent customer experience.

Together as a team

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If this is part of the reason you hesitate to apply, then we’re passionate about working together to improve the customer experience at IKEA!

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% "qualified". If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: "Why Women Don't Apply for Jobs Unless They're 100% Qualified" by Tara Sophia Mohr, August 2014