Home Furnishing Consultant

IKEA; Maharashtra; On-site; INR 180,000 - 300,000; Full time

Job summary

IKEA in India is seeking a passionate Home Furnishing Consultant who loves home decor, retail, and interior design. You will engage customers to create inspiring, functional spaces and deliver an exceptional shopping experience.

Stay current with trends, collaborate with teams, and leverage design thinking and tools like AutoCAD to tailor furnishing solutions. You will identify opportunities for cross‑selling and ensure high-quality service and a seamless journey from design to purchase and

Qualifications

• Strong understanding of home furnishing trends and interior design.
• Broad knowledge of product range, store communication, and sales processes.
• Experience identifying opportunities for cross-selling and upselling.
• Ability to communicate with customers, understand needs, and tailor furnishing solutions.
• Proficiency in design-related software such as AutoCAD.

Responsibilities

• Stay up to date with home furnishing trends and customer needs to create inspiring and functional solutions.
• Engage with customers to provide professional whole-room design consultations and a seamless buying experience.
• Collaborate with internal teams to implement daily work plans.
• Use global tools and best practices to ensure high-quality design solutions.
• Contribute ideas in workshops using knowledge of retail, competitors, and customer insights.
• Guide customers through purchasing, design, and after-sales processes.

Skills

Home furnishing trends

Interior design

Cross-selling

Customer communication

Team collaboration

Tools

AutoCAD

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

We are looking for a passionate Home Furnishing Consultant who is enthusiastic about home furnishing, retail, and interior design. You thrive in a fast-paced environment and are motivated by improving people’s lives at home through creative and functional furnishing solutions. You enjoy working in a team, generating innovative ideas, and engaging with customers to provide an exceptional shopping experience.

You have:

• A strong understanding of home furnishing trends, interior design, and the IKEA way of presenting products.
• Broad knowledge of IKEA’s product range, store communication, and mechanical sales system.
• Experience in identifying opportunities for cross-selling, upselling, and add-ons.
• The ability to communicate effectively with customers, understand their needs, and create tailored furnishing solutions.
• Proficiency in design-related software such as AutoCAD.
• A hands-on approach to tasks with keen attention to detail and the ability to meet deadlines.
• A collaborative mindset and willingness to work as part of a team.

Your responsibilities

As a Home Furnishing Consultant, you will:

• Stay up to date with home furnishing trends and customer needs to create inspiring and functional home furnishing solutions.
• Engage with customers to provide professional whole-room design consultations, ensuring a seamless and enjoyable buying experience.
• Collaborate with internal teams, including Customer Relations and your designated trinity team, to effectively implement daily work plans.
• Use global tools and best practices to ensure high-quality, efficient, and simple design solutions.
• Contribute innovative ideas in workshops by leveraging knowledge of retail, competitors, and customer insights.
• Guide customers through the purchasing, design, and after-sales processes for a smooth and convenient experience.
• Maintain IKEA’s brand identity, values, and vision while delivering outstanding service.

Together as a team

Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too!

Studies show that members of underrepresented communities don't apply for jobs unless they're 100% \"qualified\". If this is part of the reason you hesitate to apply, we like you to reconsider and give it a chance. Maybe your profile fits our needs much better than you think. We look forward to receiving your application.

From: \"Why Women Don't Apply for Jobs Unless They're 100% Qualified\" by Tara Sophia Mohr, August 2014