Holidays Manager

MagicFares Holidays; Bengaluru; On-site; INR 700,000 - 1,100,000; Full time

Job summary

BookNTravel in Bengaluru is seeking a Holidays Manager/Expert with 2–6 years of experience in international holiday sales to manage CRM leads, design customized itineraries, and close sales. You will handle quotations, negotiate with customers, and drive monthly targets while coordinating with Operations for post-booking execution.

Fluent English and Kannada are preferred, with immediate joiner options. The role requires strong destination knowledge, excellent communication, and a proactive,

Qualifications

• 2–6 years of experience in Holidays/Travel Sales, preferably with strong exposure to international destinations.
• Proven experience in handling end-to-end holiday sales.
• Strong knowledge of international holiday destinations and package planning.
• Excellent communication and interpersonal skills.
• Confident, smart, presentable, and customer-oriented personality.
• Strong negotiation, convincing, and sales closing skills.
• Ability to work with CRM leads and manage multiple enquiries simultaneously.
• Strong follow-up skills and target-oriented approach.
• Fluent in English and Kannada.
• Ability to work independently as well as with a team.

Responsibilities

• Handle and convert CRM-generated leads and holiday enquiries.
• Understand customer travel requirements, preferences, budget, and expectations.
• Design customized international holiday itineraries based on customer requirements.
• Prepare detailed and competitive travel quotations and proposals.
• Explain itineraries, hotels, sightseeing, transfers, inclusions, exclusions, and other package details to customers.
• Follow up with leads through calls, WhatsApp, email, and other communication channels.
• Negotiate effectively with customers and close sales.
• Achieve assigned monthly sales and revenue targets.
• Coordinate with the Operations Team for smooth execution after booking confirmation.
• Maintain accurate lead status, follow-ups, and customer details in the CRM.
• Build strong customer relationships and generate repeat and referral business.
• Stay updated with international destinations, hotels, activities, and travel trends.
• Ensure excellent customer service throughout the sales process.

Skills

Holidays/Travel Sales

International destinations

End-to-end sales

Communication skills

Negotiation & closing

CRM leads handling

Lead conversion

English

Kannada

Tools

CRM software

Job description

Position: Holidays Manager/ Holidays Expert

Experience: 2–6 Years

Working Days: Monday to Saturday (6 Days)

Working Hours: 10:00 AM – 7:00 PM

Joining: Immediate Joiner Preferred

Local Candidates: Preferred

About the Role

We are looking for a smart, confident, and result-oriented Holidays Sales Manager with strong experience in international holiday sales. The candidate will be responsible for handling CRM leads and customer enquiries, designing customized itineraries, preparing quotations, negotiating with customers, and converting leads into confirmed holiday bookings.

The ideal candidate should have excellent destination knowledge, strong communication and negotiation skills, and the ability to manage the complete sales cycle from enquiry to booking.

Key Responsibilities

• Handle and convert CRM-generated leads and holiday enquiries.
• Understand customer travel requirements, preferences, budget, and expectations.
• Design customized international holiday itineraries based on customer requirements.
• Prepare detailed and competitive travel quotations and proposals.
• Explain itineraries, hotels, sightseeing, transfers, inclusions, exclusions, and other package details to customers.
• Follow up with leads through calls, WhatsApp, email, and other communication channels.
• Negotiate effectively with customers and close sales.
• Achieve assigned monthly sales and revenue targets.
• Coordinate with the Operations Team for smooth execution after booking confirmation.
• Maintain accurate lead status, follow-ups, and customer details in the CRM.
• Build strong customer relationships and generate repeat and referral business.
• Stay updated with international destinations, hotels, activities, and travel trends.
• Ensure excellent customer service throughout the sales process.

Required Skills & Qualifications

• 2–6 years of experience in Holidays/Travel Sales, preferably with strong exposure to international destinations.
• Proven experience in handling end-to-end holiday sales.
• Strong knowledge of international holiday destinations and package planning.
• Excellent communication and interpersonal skills.
• Confident, smart, presentable, and customer-oriented personality.
• Strong negotiation, convincing, and sales closing skills.
• Ability to work with CRM leads and manage multiple enquiries simultaneously.
• Strong follow-up skills and target-oriented approach.
• Fluent in English and Kannada
• Ability to work independently as well as with a team.

Ideal Candidate

We are looking for someone who is:

• Confident and professional
• Sales-focused and target-oriented
• Excellent at customer handling and negotiation
• Strong in follow-ups and lead conversion
• Passionate about travel and international destinations
• Ready to take ownership of the complete sales process

Why Join Us?

Join BookNTravel and become part of a growing Travel & Tourism company where you can work with international destinations, handle quality travel enquiries, develop your sales expertise, and grow your career based on performance.

Immediate joiners are highly preferred.