Senior Travel Consultant

GT Holidays Private Limited; Mumbai; On-site; INR 400,000 - 600,000; Full time

Benefits offered by this job

Free snacks

Sponsored trips for top performers

Accelerated career paths

Job summary

A leading travel company in Mumbai is seeking enthusiastic travel consultants to design personalized travel experiences and boost sales. The ideal candidates should excel in communication and negotiation, with a passion for travel and customer satisfaction. You'll thrive in a high-energy environment, engaging with clients to create unforgettable memories. This full-time role offers performance incentives and industry-leading training in a dynamic workplace.

Qualifications

• Fluent in English, with knowledge of additional languages preferred.
• Comfortable with learning proprietary systems and tech tools.
• Understanding of pricing trends in the travel industry.

Responsibilities

• Respond to inquiries with a customer-first approach.
• Design tailored travel packages based on client preferences.
• Achieve and exceed monthly sales goals.

Skills

Excellent communication skills

Interpersonal skills

Persuasion skills

Strong negotiation skills

Familiarity with travel destinations

Tech-savvy with booking platforms

Tools

GDS

CRM tools

Microsoft Office

Job description

At GT Holidays, we turn travel dreams into reality by helping people create unforgettable memories. As part of our passionate and fast-growing team, you will play a key role in bringing those dreams to life. Whether it is a honeymoon trip, a corporate journey, a friends getaway, or a family vacation, you will be the expert who personalizes every moment to make it truly special.

We’re looking for enthusiastic professionals who love travel, thrive in a high-energy environment, and are eager to build a long-term career with South India’s No.1 Travel Brand.

Why GT Holidays?

• High-Growth Environment: With the travel rebound, you’ll be at the heart of one of the fastest-growing verticals in the industry.
• Limitless Incentives: There’s no cap on earnings. The more vacations you craft, the more you earn.
• Top-Class Training: Be equipped with destination knowledge, product tools, and customer insights to succeed from day one.
• Startup Culture, Solid Foundation: Enjoy the agility of a startup with the stability of a brand that has survived and thrived even through a pandemic.
• Accelerated Career Path: Fast-track growth opportunities for freshers through our 12-month Team Lead Programme.
• Exciting Perks: Free snacks, sponsored trips for top performers, and a culture that celebrates success.

Key Responsibilities

• Respond to inquiries across platforms with a consultative and customer-first approach.
• Understand client preferences and suggest curated domestic and international travel solutions.
• Drive conversions through meaningful conversations and proactive follow-ups.

Itinerary Planning & Customization

• Design bespoke travel packages aligned with customer interests, timelines, and budgets.
• Stay updated on trending destinations, seasonal offerings, and exclusive experiences.
• Use our in-house tech platform to deliver real-time itinerary options with maximum flexibility.
• Handle end-to-end bookings including flights, accommodations, activities, and transfers.
• Liaise with trusted vendors, airlines, and hotel partners to secure competitive rates and ensure smooth operations.

Customer Experience

• Provide pre-trip guidance, on-trip assistance, and post-trip support with care and attention to detail.
• Proactively resolve issues, ensuring a seamless travel experience that leads to happy, loyal customers.

Revenue Generation & Growth

• Achieve and consistently exceed monthly sales goals through new client acquisition and repeat business.
• Cross-sell and upsell premium experiences that add value for customers and revenue for the company.
• Work closely with the product, marketing, and operations teams to build better processes, enhance offerings, and continuously improve customer delight.

What We’re Looking For

Knowledge & Skills

• Familiarity with global and domestic travel destinations, packages, and pricing trends.
• Excellent communication, interpersonal, and persuasion skills.
• Strong negotiation skills and vendor relationship management.

Tech Savvy

• Comfortable with travel booking platforms (e.g., GDS), CRM tools, and Microsoft Office.
• Ability to quickly learn and adapt to our proprietary itinerary builder system.
• Fluent in English. Additional regional or international languages are a plus.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Customer Service, Sales, and Consulting

Industries

Travel Arrangements

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